Line speed...
Line speed became slow suddenly for one week.I reset a modem, but the speed remains late.Line speed is 1M degree.Please help me.
View ArticleWrong boot file for upgrade to Blast?
Hi there. Already PM'ed Comcast Nick per advice I found searching similar posts but thought I'd try here too. I upgraded yesterday from Performance (25/5) to Blast (50/10) but speedtest.net still...
View ArticleSkype Issue
I've been dealing with a Skype issue for about a year now with my outbound randomly at times cutting out or sounding robotic. I've changed just about everything I can think of without being able to...
View ArticleRe: slow internet
We have that problem as well. We have Blast as well and our Mbps rate is 4-20Mbps. Come on Comcast, don't cheat us out of our service.
View ArticleNo Lock on Upstream - What could be the issue?
Hello, yesterday a tech was out to set up a new modem in our house, but the connection has yet to work. I suspect the signal is too weak. Below is the text from the XFINITY Network connection page from...
View Articlepacket loss and speed reduction troubleshooting
For the past few days I have not been able to call comcast from my phone as it is disconnected immediately after being connected to a tech. All my appointments are immediately canceled right before the...
View ArticleSorry service
Comcast has the sorriest internet service I have ever seen. I have had the service less than a month and not a single day goes by that it isn't so slow that most pages will time out before loading. IT...
View ArticleWhat is the latest comcast approved firmware for SB6120?
What is the latest comcast approved firmware for SB6120? My Current Firmware: SB_KOMODO-1.0.6.10-SCM00-NOSH How do i put in request to get the latest? SB_KOMODO-1.0.6.12-SCM00-NOSH?
View ArticleUsing Facebook Problem
Please look at the tracrert 2X below. I have been having trouble with Facebook for a couple of months when I click on something there, it either doesn't load or takes forever; sometimes I can only see...
View ArticlePurchase of modem for phone and internet
I want to purchase a modem for my phone and internet service in lieu of leasing. comcast directed me to Best Buy. I told the representative that Best Buy says comcast will that not allow them to sell...
View ArticleVery slow speeds since outage two nights ago.
A couple of nights ago we had an outage in our area that was big enough to be acknowledged on the Comcast website, which means it must have been pretty major. Since the outage, I have been getting...
View ArticleMajor Network issue !!! Wrong config file TFTP Motorola SB6141 after CMTS auth
Major Network issue other modems may be affected !!! Wrong class of service file uploaded to Motorola SB6141 after CMTS authentication less than 1mbps down !!!!!! Line signal is ok OOKLA Speedtest...
View ArticleTerrible speeds and spikes since Thursday evening.
Terrible speeds and constant spiking since Thursday evening. Latest XFINITY Speed Test to Chicago. Ping 24 ms, Download Speed 9.87 mbps, Upload Speed 0.48 mbps. Help please. Startup...
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