Quantcast
Channel: Basic Internet Connectivity And Modem Help topics
Viewing all articles
Browse latest Browse all 12065

New router, same problems.

$
0
0

So I decided to go out and trade my old linksys router (about 8 years old or so) out for a new one (linksys E2500 model)  Got it setup, went on Diablo 3 to try it out....and after about 15 minutes starting lagging so bad I couldn't play again.  Ran a pathping to D3 isp to see what was going on...

 

 

Tracing route to 12.129.209.68 over a maximum of 30 hops

0 Thomas-PC.hsd1.fl.comcast.net. [192.168.1.100]
1 TOMPC [192.168.1.1]
2 50.188.254.1
3 69.139.170.17
4 te-0-15-0-0-ar03.bonitasprngs.fl.naples.comcast.net [162.151.7.125]
5 pos-1-1-0-0-cr01.miami.fl.ibone.comcast.net [68.86.95.53]
6 be-16-pe02.nota.fl.ibone.comcast.net [68.86.83.150]
7 192.205.36.169
8 12.122.155.170
9 * cr2.ormfl.ip.att.net [12.122.1.45]
10 cr1.ormfl.ip.att.net [12.122.5.185]
11 cr2.hs1tx.ip.att.net [12.122.1.5]
12 cr1.dlstx.ip.att.net [12.122.28.157]
13 cr2.dlstx.ip.att.net [12.122.1.210]
14 cr2.la2ca.ip.att.net [12.122.28.178]
15 gar29.la2ca.ip.att.net [12.122.129.241]
16 12-122-254-234.attens.net [12.122.254.234]
17 mdf001c7613r0003-gig-12-1.lax1.attens.net [12.129.193.254]
18 12.129.209.68

Computing statistics for 450 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Thomas-PC.hsd1.fl.comcast.net. [19
2.168.1.100]
0/ 100 = 0% |
1 4ms 0/ 100 = 0% 0/ 100 = 0% TOMPC [192.168.1.1]
7/ 100 = 7% |
2 150ms 11/ 100 = 11% 4/ 100 = 4% 50.188.254.1
0/ 100 = 0% |
3 199ms 7/ 100 = 7% 0/ 100 = 0% 69.139.170.17
1/ 100 = 1% |
4 169ms 13/ 100 = 13% 5/ 100 = 5% te-0-15-0-0-ar03.bonitasprngs.fl.n
aples.comcast.net [162.151.7.125]
0/ 100 = 0% |
5 192ms 9/ 100 = 9% 1/ 100 = 1% pos-1-1-0-0-cr01.miami.fl.ibone.co
mcast.net [68.86.95.53]
0/ 100 = 0% |
6 161ms 8/ 100 = 8% 0/ 100 = 0% be-16-pe02.nota.fl.ibone.comcast.n
et [68.86.83.150]
0/ 100 = 0% |
7 151ms 11/ 100 = 11% 3/ 100 = 3% 192.205.36.169
0/ 100 = 0% |
8 --- 100/ 100 =100% 92/ 100 = 92% 12.122.155.170
0/ 100 = 0% |
9 --- 100/ 100 =100% 92/ 100 = 92% cr2.ormfl.ip.att.net [12.122.1.45]

0/ 100 = 0% |
10 --- 100/ 100 =100% 92/ 100 = 92% cr1.ormfl.ip.att.net [12.122.5.185
]
0/ 100 = 0% |
11 --- 100/ 100 =100% 92/ 100 = 92% cr2.hs1tx.ip.att.net [12.122.1.5]

0/ 100 = 0% |
12 --- 100/ 100 =100% 92/ 100 = 92% cr1.dlstx.ip.att.net [12.122.28.15
7]
0/ 100 = 0% |
13 --- 100/ 100 =100% 92/ 100 = 92% cr2.dlstx.ip.att.net [12.122.1.210
]
0/ 100 = 0% |
14 --- 100/ 100 =100% 92/ 100 = 92% cr2.la2ca.ip.att.net [12.122.28.17
8]
0/ 100 = 0% |
15 --- 100/ 100 =100% 92/ 100 = 92% gar29.la2ca.ip.att.net [12.122.129
.241]
0/ 100 = 0% |
16 --- 100/ 100 =100% 92/ 100 = 92% 12-122-254-234.attens.net [12.122.
254.234]
0/ 100 = 0% |
17 --- 100/ 100 =100% 92/ 100 = 92% mdf001c7613r0003-gig-12-1.lax1.att
ens.net [12.129.193.254]
0/ 100 = 0% |
18 233ms 8/ 100 = 8% 0/ 100 = 0% 12.129.209.68

Trace complete.

 

Showing a 7% packet loss on a brand new router with a new ethernet cable?  That's confusing.  Also I check my modem numbers, and the upstream scaled back, but the downstream went up.Here is my downstream info 

 

Cable Modem Downstream
 DS-1DS-2DS-3DS-4
Frequency633000000645000000657000000669000000
Lock Status 
(QAM Lock/FEC Sync/MPEG Lock)
Y/Y/YY/Y/YY/Y/YY/Y/Y
Channel Id2468
Modulation256QAM256QAM256QAM256QAM
Symbol Rate 
(Msym/sec)
5.3605375.3605375.3605375.360537
Interleave DepthI=32
J=4
I=32
J=4
I=32
J=4
I=32
J=4
Power Level 
(dBmV)
8.889.299.038.00
RxMER 
(dB)
35.2535.6036.3936.39
Correctable
Codewords
35271115
Uncorrectable
Codewords
157814401413

1404

 

 

and upstream...

 

Cable Modem Upstream
 US-1US-2US-3US-4
Channel Type2.0N/AN/A2.0
Channel ID5N/AN/A6
Frequency 
(Hz)
27900000N/AN/A34800000
Ranging StatusSuccessN/AN/ASuccess
Modulation64QAMN/AN/A64QAM
Symbol Rate 
(KSym/sec)
5120N/AN/A5120
Mini-Slot Size4N/AN/A4
Power Level 
(dBmV)
43.25N/AN/A43.00
T1 Timeouts0000
T2 Timeouts0000
T3 Timeouts4002
T4 Timeouts0000

 

and status if that helps...

 

ItemStatusComments
Acquired Downstream Channel 633 MHz Primary Downstream Locked
Ranged Upstream Channel 27.9 MHz Success
Provisioning State OK Operational
Ethernet Link Status Up 100 Mbps/Full duplex 

 

Just can't figure out what the problem is, or why I'd show 7% packet loss on a new router.  Any help?  or should I call comcast and have them send a tech out?

     

Viewing all articles
Browse latest Browse all 12065

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>