lag / timeouts / packet loss
I've posted before about issues I've had with Comcast internet for over a month now. They seemed to have ironed out most of the severe issues, but I'm still left with lag spikes / packet loss. It's...
View Articlenew computer
I am istalling a new computer with windows 8.1. Do i need anything for the computer to reconize and start using the cable modem? I will need to access the internet during some installations. Thank you...
View ArticleCisco DPC3010
If anyone has info on why Cisco's DPC3010 remains unsupported by Comcast -- and supported by many other ISPs like Cox -- well over a year after its introduction, can you please share the info? The...
View ArticleSlow upload speeds Google and email timing out waiting for internet
Sandy Springs Georgia very consistent slow upload speeds for past month april 2014. google is timeing out waiting for inputspeedtest shows .2 to.4 with .5meg max upload. Email times out. what is the...
View ArticleCan I use my Xfinity gateway as "just" a modem?
I'm still not sure how this happened, but due to a recent customer service "experience", I'm picking up an Xfinity modem/gateway tomorrow. Apparently I also have xfinity voice now (even though I have...
View ArticleModem keeps rebooting
For the past two weeks my internet stops responding at least 6 times or greater each day. Listed below is an example from my modem log. I have changes all cables, removed the router, and PC and it...
View Articledownload speed downgrades as a function of time
Sorry if this has been asked here before but I am newbie to this forum. My problem is very simple. I pay for 25 mbps download speed (triple pax) and I get it if and only if when I reset my modem. The...
View Articlei have lagg any game
when i play wow diablo 3 dota 2 and cs getting high spike lagg here wow C:\WINDOWS\system32>pathping 63.240.104.93Tracing route to 63.240.104.93 over a maximum of 30 hops 0 ishankadd...
View ArticleSlow speeds since maintenance outage on 4/17
I've been having extremely poor performance on any network outside of Comcast (Xfinity streaming is fine). General traffic is slow and sites like Amazon, Netflix and Hulu are absurdly slow. I can't...
View ArticleNew router, same problems.
So I decided to go out and trade my old linksys router (about 8 years old or so) out for a new one (linksys E2500 model) Got it setup, went on Diablo 3 to try it out....and after about 15 minutes...
View ArticleRandom and constant disconnects
Ever since we received the new modem when we signed up for Triple Play we have been having random and intermittent disconnects. The modem will eventually reset itself and will stay online for 20 min...
View ArticleDigital Internet and Voice Modem upgrade.
We received a phone voice message from Comcast (Pa) that our presently leased digital internet and voice modem may be out dated and not capable for todays high speeds. Therefore, a free upgraded...
View Articleabout modem upgrade- will not accept my comcast account number
why won't my comcast account number be accepted on your form. I only have one that is on by bill.
View Articlesuper slow internet speed
I just upgraged to the 25Mb/s package and comcast said that it will take 3 days for me to see the increase in speeds. Well Its been 3 days and these are my speeds...
View ArticleExtremely High Ping on Hop 2 Causing Major Game Lag
Recently I have been facing severe lag in online games, team speak, and other internet based services that does not include normal web based browsing. I have done everything from flushing my DNS...
View ArticleSuspended data threshold = unlimited Internet data usage?
During a chat session with a rep from Comcast the discussion came up about the data usage threshold limit of 250 GB which has been suspended in our area for several months (if not more than a year). I...
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