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Arris Model TM502G Modem issues Frequent Disconnects

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I have for months now been having issues that are now getting a lot worse in which my modem will keep dropping connection and resetting itself. After checking Router, Cables and our Spliter and replacing everything but the modem the issue has to lie itself in this modem, 

 

I was wondering how I go about getting a replacement modem and if it will cost me anything since the modem itself (Supplied by Comcast) is the problem.


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