Motorola sb 5101 cable modem
Last night the power went out was out for 3 hours. When it did come back on, got back online no problem. I started untangling wires and for some reason my modem will not connect at all. My wife's...
View Articlenew modem can't connect to some sites, low signal levels?
I installed the TG862 modem yesterday, and can’t get the Internet working reliably.Using Internet Explorer as the web browser, I generally get pages to load after 1-2 minutes. Sometimes they time out...
View ArticleTerrible Speeds, why?
Real world performance downstream is the 0.2-2 Mbps range, uploads consistently in the 10 Mbps range. ************************************* DiffProbe release. January 2012. Build 1008.Shaper Detection...
View ArticleI might have damaged my comcast cable when doing yard work
I was trying to get rid of the weeds in my backyard yesterday through a sickle. And I guess I've severely damaged some seemingly important cable. Look at the picture below. However, my Internet, TV...
View ArticleArris Model TM502G Modem issues Frequent Disconnects
I have for months now been having issues that are now getting a lot worse in which my modem will keep dropping connection and resetting itself. After checking Router, Cables and our Spliter and...
View ArticleComcast says connection is fine, but no internet access.
Well, had Comcast a few years ago, but refused to pay the money for the modem rental, so purchased an SB6120. Which worked absolutely brilliantly for a week or so, then suddenly would NOT stay...
View Articlewhat does disconnecting and reconnecting coax do?
My modem drops and hangs up trying to synch back online. Why does disconnecting the cable make a difference? Why is powering off the modem not enough?
View ArticleRe: Sb6120 will not go online
I'm experiencing the same problem with this Arris TG862 modem. Can anyone help?
View ArticleComcast T3 Timeouts....Every 15 min...Support Warning
So, I am sure that you have all had to deal with the absurdity of Xfinity/Comcast....Or else you wouldn't be in the forum. Stats for your pleasure. ProcedureStatusCommentAcquire Downstream Channel...
View Articlecan connect to internet wirelessly, but not wired
I just got Xfinitiy internet today. Prior to that I was using DSL. I have a brand new cable modem, and am using the same router I used previously, which is also fairly new. So...if I connect the...
View ArticleIntermittent Internet connectivity troubleshooting issues
I'm using an Motorola SB6121 modem. http://mydeviceinfo.comcast.net/device.php?devid=365 I have had it for several months. I have been on the 50mbs tier since last fall. My speed tests have been...
View Articlephone
ATTENTION rdunn1503 Your post was removed to a secure area out of public view because it violates forum posting guidelines.Forum Guidelines state >>> clickable link...
View ArticleIntermittent connection
Why do I lose internet every 10 to 15 minutes. I've contacted support for over 2 years and no one seems to be able to do anything or even care about it. Does anyone else have this problem?
View ArticleMy cable modem
I would like to recieve an upgraded modem for my computer. This is my third time I have asked.please respondR J Barman
View ArticleData Cap In Seattle?
I'm a bit confused. A live chat agent has said I have a 300bg data cap in the city of Seattle, WA. However, one reliable person on this forum said that this cap is not enforced in the Seattle area....
View ArticleComcast is a ripp off
Not a request for help with a basic connectivity issue. Rant thread moved to the Customer Service Board for possible better visibility to actual Comcast employees. Click on the above link to follow it...
View Articlevery slow connection
hi,my internet connection has been extremely slow all day. I get around 0.3mbps on speedtests although it is supposed to be a 25mbps line. anyone else having problems in the chicago area? this is like...
View ArticleExtremely slow internet
My internet speed is dwindling every day....Yesterday I was at 0.3mb/s.Today, I can't even run the speed test, it fails to connect.Web browsing is nt longer possible, it takes around 2 minutes to show...
View ArticleMinimum Speed for Economy Plus?
I've just setup my modem and I am receiving Economy Plus service. I know it's not that fast but coming from DSL it should be a step up. Advertized is 3Mbps but an out-of-the-box speed test with only my...
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