I have been having random disconnects. It's been happening for 4 days now and I've called comcast 3 times. Everytime I call them they send a refresh signal and than it's fine for a few moments then it goes back to random lag spikes, disconnects, low speeds. I live in IL and my friend has the same service, but doesn't get lag spikes or disconnects. I have blast internet 50/10mbps
Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 651000000 663000000 687000000 693000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 1 3 7 8
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 5.360537 5.360537 5.360537 5.360537
Interleave Depth I=32
J=4 I=32
J=4 I=32
J=4 I=32
J=4
Power Level
(dBmV) 6.29 5.96 5.93 7.25
RxMER
(d 35.25 35.60 36.84 37.09
Correctable
Codewords 16 0 0 0
Uncorrectable
Codewords 631 1369 1624 1403
Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A 2.0 2.0
Channel ID 19 N/A 20 21
Frequency
(Hz) 36400000 N/A 29500000 22600000
Ranging Status Success N/A Success Success
Modulation 64QAM N/A 64QAM 16QAM
Symbol Rate
(KSym/sec) 5120 N/A 5120 5120
Mini-Slot Size 4 N/A 4 4
Power Level
(dBmV) 41.50 N/A 41.00 40.75
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 4 0 0 0
T4 Timeouts 0 0 0 0