reliability
Comcast internet reluability is very poor. Earthlink never had daytime outages. Comcast is a poor choice for home office.
View ArticleRe: reliability
Sometime Blast is 50 mps and upload 11, and sometimes 40mps and upload 0.5! This needs to be fixed. Further, once a week we have to reboot the modem. Whoa bad!
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Random disconnects
I have been having random disconnects. It's been happening for 4 days now and I've called comcast 3 times. Everytime I call them they send a refresh signal and than it's fine for a few moments then it...
View ArticleOn blast! package, still stuck on performance speed
Hello. i am on double play premier with blast. I am supposed to be getting extreme 105 as part of promotional deal. for some reason, tech came yesterday and refused to give it to me and said im only...
View ArticleSlow Speeds after Major Outage
There was a major outage in my area 2-3 weeks ago when a fiber line was cut. Since the outage my upload speeds are fine, but my download speeds are only 25 - 50% of normal. Typical speed is 28/6...
View Articleno internet connectivity
I can try to ping outside servers (google.com, yahoo.com etc) but all are resolving to 68.87.91.199. Anyone know what is going on? Everyone worked up until yesterday, no changes made on my end.
View ArticleRandom drops of internet lately...
Everyday I have to reboot my modem at least once due to no connection. I have a xfinity provided modem with the following stats: Any ideas...I don't have a clue what normal levels should be... Name...
View ArticleMAC address filtering
MAC address filtering. I;m having a difficult time connecting my wireless printer. Can someone please tell me a way to fix this. Thanks.
View ArticleAnyone else in or around East Brunswick, New Jersey, getting horrible lag...
I've gotten bursts up to well over 1000ms... hard resetting my modem and router does not appear to have done much, if anything (althought it seems like I am only getting spikes up to 500ms now). Heck,...
View ArticleCan't upgrade from 3mbps to 50mbps?
Literally spent 1 hr and 15 mins and chat with 4 different Comcast reps attempting to upgrade from my economy plus 3mbps internet to the blast 50mbps service, and they could'nt complete the upgrade....
View ArticleRe: Daily Outage
The cable (and internet) in Howard County Maryland has gone out at about the same exact time 6:46 am every day Thursday, Friday, Saturday, Sunday, Monday and Wednesday (why not Tuesday??). The system...
View ArticleReceived upgrade notices but modem is DOCSIS 3 but Arris EMTA is old.
I have a 'customer owned' modem and is DOCSIS 3. However the EMTA is an Arris 402 and on the end of life list. I don't want to go through the Comcast upgrade Web site and end up getting a cable modem...
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Extreme 105 Speed Issues
For the past month I've been having speed issues with my Extreme 105 plan. I have had two different techs out. The first determined that my signal levels were out of spec and the line from by basement...
View ArticlePurchased Modem Issues
After visiting my local Comcast service center and having them advise me that I could purchase my own modem, I purchased and Arris TM822G, which Comcast lists as an approved modem. Now on hold with...
View ArticleRe: Connectivity Issues -- To say the least.
I have to reboot my modem 20 times a day. It will work fine for a week or two after talking ( or trying to ) "tech support" I read that the lease on an IP address should be 4 to 7 days... well here'...
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