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On blast! package, still stuck on performance speed

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Hello. i am on double play premier with blast. I am supposed to be getting extreme 105 as part of promotional deal. for some reason, tech came yesterday and refused to give it to me and said im only getting 27-30mbps. and promotional said extreme but reps said its blast. I dont know whats going on with my account. can somebody help? even I'm on blast, Im stuck at performance speed. if somebody can fix my billing account to let me get blast speed, I would be happy!

 

Thanks!

Jmeasel

  


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