Comcast has/is doubling tier speeds again. I upgraded from Performance to Blast But I still see about 30Mbps down/6Mbs up with the Xfinity speed test directly attached at the modem. I own an ARRIS CM820 DOCSIS 3.0 Cable Modem. Resetting the modem does not have any affect. When I look at the equipment listed on my account it shows my old LinkSys modem that hassn't been in use for more than a year! For a while it showed both the new and old in the listing, but now just the old unused one. Can someone verify if these tier upgrades are true and can someone help me with my upgrade if it's available in my area? And getting the moden registered properly might help too! Thank you.
Hardware Information System: ARRIS DOCSIS 3.0 Touchstone WideBand Cable Modem HW_REV: 1 VENDOR: Arris Interactive, L.L.C. BOOTR: 1.2.1.52 SW_REV: 7.6.59M MODEL: CM820A Serial Number: C6KBRL465163583 Options: Firmware Build and Revisions Firmware Name: TS070659M_092613_WBM760_CM820 Firmware Build Time: Thu Sep 26 19:17:40 EDT 2013