Arris TG852G Modem/Router does not connect to IPV6 protocol
I recently upgraded to a Comcast supplied Arris TG852G Modem/Router and Iam no longer able to use the IPV6 protocol.I am using Outlook 2003 to receive my email and if the IPV6 protocol is enabled Iam...
View Article300Gb capped
For the last 2 months I have received popups about reaching 90% of my 300Gb bandwidth limit.I got tired of it and upgraded my internet to 50/10 today. After doing some more research I find out that I...
View ArticleTerrible connectivity problems
Don't know what happened in the last week but my connection is worse than when I was using the cheap basic level. Problems come and go every 15 seconds and I drop connection....
View Articleconnecting optionxpress.com problem
Hi, My connection with optionxpress.com is not stable. It's the only site I have problem with. I've used ping and trace route that showed 164ms response times in some hops. Something is not healthy in...
View ArticleModem DS light is amber.
I have the Cisco dpc3000 modem and was wondering if anyone else noticed that the 2nd light (DS) had turned amber on their modem. Been like that for a few days. I haven't noticed any problem with...
View ArticleAlmost nonexistent speeds on 2.4 ghz network
I am having major interference/speed issues on my 2.4ghz network. My macbook is running on my 5ghz network, which gets great download and upload speeds, but I have several devices including my...
View ArticlePoor internet connection, packet loss, fluctuating speeds.
I've had this problem before in the past 2 years. It will appear for a few days then magically disappear and not arise again for a month or two. Comcast troubleshoots over the phone, sends technician...
View Articlenew Docsis 3.0
http://stage.results.speedtest.comcast.net/result/561737804.png came out of box screaming fast - for about 4 hours then drop to sllllooooooowwwwwww - for some I have to wait till tuesday to get it...
View ArticleCant use the internet after upgrading to the extreme
I recently upgraded to the extreme and since can no longer surf the net even though my network says internet access. This issue is happening on 3 different laptops. Before we upgraded everything worked...
View ArticleInternet Speed
Speed tests to default server very slow i.e. 6 mb download, paying for 25 mb. YET! when testing to a different server say Dallas, Chicago etc. Speed is within service parameters. Contacted tech...
View ArticleDOCSIS 3.0 / Blast upgrade problems
Comcast has/is doubling tier speeds again. I upgraded from Performance to Blast But I still see about 30Mbps down/6Mbs up with the Xfinity speed test directly attached at the modem. I own an ARRIS...
View Articleconnecting optionxpress.com intermittent
Hi, My connection with optionxpress.com is not stable and intermittent. It's the only site I have problem with. I have called your customer support and still the same afterward. I've used ping and...
View ArticleModem constantly drops connection / restarts
I've been experiencing an issue for a while now, with my modem constantly restarting itself... at least a dozen times a day I would estimate; when it's really bad it can be every 5-10 minutes for an...
View ArticleTerribly slow internet speed
The last week my internet has been turtle slow. I have a Netgear R6300v2 router. On a normal day with no issues, my download speeds are around 95-101 mbps. My upload speeds on a good day are between...
View ArticleRe: Terribly slow internet speed
I've been experiencing the same to the point where I have NO connection from time to time. I am constantly resetting my modem to get things going again and this is incredibly frustrating.
View ArticleCisco DP3010
Hi Is there anybody who can help me with the same issue below ? I have a cisco 3010 docsis 3.0 modem and I do want to use it but somehow comcast denies it. I've already given its mac address to comcast...
View ArticleModem Disconnect
System: ARRIS DOCSIS 3.0 / PacketCable 2.0 Touchstone Telephony ModemHW_REV: 2VENDOR: Arris Interactive, L.L.C.BOOTR: 1.2.1.61SW_REV: 7.6.59M.SIP.PC20MODEL: TM822GSerial Number: D1YB4E77D204579...
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