So like others I received this email today.
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At Comcast, we're constantly improving our Internet network. For you, that means access to faster in-home WiFi speeds, more bandwidth, and more coverage for your whole home. With all of these technology advancements, devices need to be upgraded in order to fully maximize our service offerings.
Recently, we increased the speeds of some of our popular Internet tiers at no additional cost to you. Our records indicate that your Digital Internet and Voice modem needs to be upgraded in order to ensure you're getting the most out of your XFINITY® Internet service.
To ensure you're receiving the full benefits included with your service, we want to replace your existing modem with a Wireless Gateway free of charge.
How to get your replacement modem
1. Visit www.comcast.com/deviceupgrade
2. Follow the instructions and we will send you a self-installation kit which includes your new Wireless Gateway.
We'll complete the above process at no cost to you. Should you prefer to order by phone or have a technician install the new device, a processing fee or standard installation fee will apply.
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I have Performance speed now 25/5 and it works just fine. I called Comcast and they said I should now be getting Blast speed of 50. However nobody knows how to get this speed to the house. I just turned in my telephone modem last week and installed a Zoom 5341J modem only as I dropped Comcast phone. So how do I get the Blast speed on my new modem?
Thanks in advance.
