Blast
I been having problems with my blast speed> I only get 37mbps when I should be getting 50 mbps. I had comcast come out and they checked everything from pole to inside house and said speed just fine!...
View ArticleMbps download and upload speed differentials
I am a senior, so please bear with me on this question. Would someone explain to me why my Mbps download speed is 29.68 and my upload is 6.13?
View ArticleBalancing Upstream and Downstream Power Levels
I've been having issues with my internet connectivity for the past several months now. I think I may have finally troubleshot it to what was causing the issue - a high upstream power level. It was...
View ArticleSo how do I get my new speed at no cost to me?
So like others I received this email today.******** At Comcast, we're constantly improving our Internet network. For you, that means access to faster in-home WiFi speeds, more bandwidth, and more...
View ArticleZOOM gateway, connection issues all the time
Hello, My connection seems to have several issues and I think a picture is worth 1000 words.I did a factory reset and this is what I got in a minute after the reset. Yes a minute......
View ArticleLower X1 net speed when using own equipment?
I have the HD Preferred Plus XF2 Bundle (Triple Play Bundle and it includes the "Extreme 105 Internet Svc"). I just upgraded to this package but used my own equipment. Now with the new package, I need...
View ArticleRe: Lots of dropped connections and TV issues
I'm having the same issue, and my upstream power level is currently at 51db like you said. Is the only remedy to have comcast send out a tech? My connection was fine up until about 2 months ago. Thanks!
View Articledata usage meter. help
is there some reason my data usage meter quit updating? I know I don't have a data cap now, but I don't want any nasty surprises if you decide to impose a data cap again. can someone please check into...
View Article"performance" level internet
What down- and up- load speeds should I expect at xfinity's "performance" level service?
View ArticleIPv6
How can I find out if my area supports IPv6? All of the hardware at my location fully supports IPv6. I messaged someone a year or two ago about support but they said something about some comcast...
View ArticleConnection disconnected arbitrarily
I have a Motorola 6121 Surfboard DOCCIS 3.0 with an Apple Extreme wi-fi router (even though this problem occurs with other router brands, tried 3!)Ever since I established Xfinity service, I experience...
View ArticleSlow Internet Speed during "Peak" Hours
I was paying for 105Mbps for years with perfect speeds but this year, my DL speeds kept getting slower and slower during peak internet times. Had a tech out once but they were not able to solve...
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