Modem upgrade
I am requesting the modem replacement per your letter. The link in the letter does not come suggestions?Thanks
View ArticleRe: Speed Issues (Not Same Since New Blast Upgrade) / Intermittent Timeouts
I am curious about how do you know that you are getting the advertised 50Mbit. I paid for the Blast! Internet service but not sure if I get the speed that I paid for. Thank you for any feedback.
View ArticleModem upgrade
I am getting ready to upgrade my 2.0 Arris telephony modem to a 3.0 Arris tm822g 3.0 telephony modem. Picked it up at a service center. No instructions included. I can figure out how to install and...
View ArticleRandom lag spikes and latency issues.
We recently changed to the comcast modem/router combo, and I'm getting a lot of random lag. Sometimes just a few seconds..sometimes a few minutes. When I do pathping I see data loss like this:...
View Article105 extreme speed slow with 8305c Media Gateway
I just swapped from Arris 722g to Technicolor Media Gateway after I was told I was upgraded to 105 Extreme. I was able to get up to 90 down with the Arris but I am only getting 58 down on average after...
View ArticlePoor Connection - Sandy SpringsGA 05-15
Started getting some poor response/lag this evening in Wow. Using a new cable modem -- Netgear c3700-100nas. Was working fine until this evening. Curious if its something on my end or somewhere...
View ArticleCable modem
Does the Motorola surfboard modem model sb6121 and the Zoom model 5341j both work for comcast triple play service?
View ArticleBrand New Costumer - Paid for 50/Mbps, getting only 28 Mbps
Hi, I have just finished setting up my new Xfinity services and checked my speeds on speedtest.net and speedtest.comcast.net to compare my new speeds vs my old ISP.I am only getting about 3-5 more Mbps...
View Articlemodem upgrade
I received a letter about a modem upgrade. I was trying to follow directions according to the letter, I am lost. Pl,ease advise what I need to do to receive the new modem.
View ArticleAnyone in NW Suburbs Chicago having issues or is this isolated?
Hello, I am a fairly new comcast re-subscriber and am on a triple play package that includes 105 Mbps Internet, Tv, Phone, etc. The model of my modem / router is smcD3GNV. A little over a week ago, I...
View ArticleTROUBLE WITH FINDING MY LOCATION
IM JUST GOT A CISCO DPC3939 MODEM AND NOW I CANT PLAY ON THE ON LINE CASINOS BECAUSE THEY CANT FIND MY LOCATION
View ArticleDisconnects every evening
We have been having our service get disconnected almost every night for the past couple of weeks. It seems to happen between 7 and 11 p.m. I usually try pinging Google's DNS server for this purpose:...
View ArticleIs this normal?
been having issues with my connection, after days of calling CS I think everything is working properly now. Downstream Channel Bonding ValueIndexLock StatusFrequencySNRPowerModulation 1 2 3 4 5 6 7 8...
View ArticleIntermittent connectivity from Comcast with the SBG6580
Connection is intemittent as the modem resets/reboots itself every few hours. When it is connected, speeds are extremely slow. This has been going on for at least 3-4 months now. Latest speedtest...
View ArticleTrying to figure out what to get for a Modem / Gateway - Which Device?
So I'm trying to figure out the best solution for my house. I have Xfinity 50megabit download i have this modem / router Arris TG862G/CT I believe it is a wireless N modem/router. (all in one) i need...
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