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Channel: Basic Internet Connectivity And Modem Help topics
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Re: Poor follow-up, no resolution of long ongoing problem. Enough.

I, too, am having video problems, but then,   I am also having problems with television with my cable connection, andno-one who is sent here to fix it, is able to. One person got it close for a few...

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Internet Dropouts in Atlanta Area

I am in the Atlanta area and have had the Infinity Triple Play since it was introduced. I have been quite pleased at the up time of all three services. HOWEVER, in the past week, the internet has...

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self installation kit with mew modem

need the new upgrade to try and install myself. received your letter 6/02/14 Thanks George

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Phone modem

After 2 days without internet and phone (each time I got to Comcast tech support, the modem kicked back in; but now totally dead), the technician is still  2 days out.I picked up a motoroal at BestBuy,...

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New ARRIS Modem SB6183 released today

Per a chat with Arris this morning, the SB6183 was released today.  They couldn't tell me who would have the device available to purchase first.  Also, they could Not confirm the device has been...

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Very low download speeds

I usually get around 20Mbps down when I run a speed test.  I was having some streaming issues lately so I ran a speed test and I am only get around 5Mbps if Im lucky.  My wife and I are cordcutters so...

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Request new modem

Please send me the Digital Internet and Voice modem. The letteer I received today said my modem is out dated to connet for the device upgrade. Roy L.Jones

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SB6141 Rapid uncontrolled power cycling (~every 30 seconds)

Hi friends, new comcast customer with an SB6141.  Initiated service this morning (self install), worked well for about 6 hours.  Modem began rapidly power cycling for ~ 3 hours, with the power and...

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Seattle Area Connection Issues Since April - Resolving Host

I've been going around, and around with Comcast lately, on a issue which began a couple months ago - sometime in early April I believe. I'm paying for the "Extreme 105" connection. They replaced major...

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internet speed

Hello,  I'm really tired of this problem i have the 50MG speed and it's been slow window open slowly pics takes long tiime to upload not to mention when i play online PS4 it's always hanging and...

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New upgrade modem

Please send me the new upgrade for me to install

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Can anyone access site bb.com.br from the Comcast network?

I cannot access it from home where I have Xfinity service. But can access it at any time from my work place that is about 20 mi. away, on a Sprint network. A few days ago it was accessible from home,...

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Two Months, still issues unresolved for brand new user.

Posted in CS, but also trying here in Tech area.Purchased brand new service with upgrade to 105mb approx 2 months ago. Have done the following:3 modem replacements ( 2 Technicolor, one SMB...

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Re: New upgrade modem

 ATTENTION dalep57tishput Your post was removed to a secure area out of public view because it violates forum posting guidelines.Forum Guidelines state >>> clickable link...

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IP Address

We have just upgraded our modem with the modem that you all have sent to us. . How do I find the new IP address?

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Router

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high speed internet and phone modem

I need a modem that is for high speed internet and phone that is compatible with comcast and won't "break the bakn".  What can you suggest?

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Unable to upload

Just today I am unable to upload anything. Speedtest won't even start the upload portion of the test. Download speeds are fine. I have a Motorola Surfboard SB6121. Thanks in advance. Here is what my...

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Ipv6 upload speed really slow

http://stage.results.speedtest.comcast.net/result/526945884.png  My computer is hardwired to Comcast - not on wi-fi or using a router.  When I do a speed test, I consistently get 57MBPS download on...

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Local Node Congestion

I dont know if its the reason but I think its the cables that hang up on the power lines, I think they have corrison in them and need to be replaced, I think thats it or its local node conjestion which...

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