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Channel: Basic Internet Connectivity And Modem Help topics
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Intermittent Connectivity issues

Have always had this problem. Had techs out nothing wrong on our end, so I pay for a service that works half the time and I look at the details to my wireless connection and it says it's leasing I...

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speed

Why is my internet connection speed so freaking SLOW? http://stage.results.speedtest.comcast.net/result/441986464.png(and that was a good test - the one before was half that!)  I'm 80% slower than the...

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Intermittent slow connection speeds

Looking for advice on intermittent slow connection speed problem. Will be at 50Mbps then drop to 0.05Mbps. Resetting or having Comcast refresh the modem fixes it about half the time (often takes a...

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Something fishy

I pay for 50mbps and get less than 20. I will check it at another speed test and get around 19. Come to comcast page and get 20. Log in and get get over 25?  When ATT gets their speeds up in my area...  

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Bizarre connection issues

I have been having an issue with my connection for the past few days.  Websites have been loading extremely slow, I've been getting dropped from different multiplayer games for "timing out" and the...

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Internet drop outs

Iexperiencefrequentinternetdropoutsthatlast30 - 60secsthenreturns....

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Internet connectivity bizarre

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Blast Internet has < 1 Mbps download speed

I have the Blast internet package, which I understand is supposed to be 50 Mbps. The Comcast speed test gives me 0.85 Mbps for download speed...

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Firewall setting on a Zoom 5341J cable modem

Hi, all. I use (and am happy with) a Zoom 5341J cable modem - behind which is a Netgear WNDR4000 WiFi router that I use as an internal router. Recently, I have been seeing a few DOS attacks come though...

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Recommended DOCSIS 3 modems?

I'm going to update my old Motorola SB 5120 (owned, not leased).  I have Performance level internet.  I'm trying to decide which of the modems on Comcast's list to buy, and while I was thinking of a...

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Really Comcast, how about ya respect my time.

Here is the situation. Download speed ~ .75 to 1.5mbs.  Upload 1 to 2mbs per second from the nearest Comcast server (Washington DC) A server 150 miltes away, download speeds of 8mbs and upload of 10mbs...

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Internet Speed Problem

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Another frustrated Netflix user

The buffering issues has gotten so bad.  I am now getting a black screen every few seconds.  At least I could watch a show with minimal buffering issues and a blurry picture in the past.

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Can't connect to network

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Modem issues

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Does this wirless gateway have a name? /router

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What is the name of this router?

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Internet during a power outage?

If the power goes out at home, would I still have Internet if my cable modem and wifi router were plugged into a UPS?

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Recent Slow Internet Speeds. Unexplained and Technicians Could Not Help.

Hello All, I recently upgraded from preferred double play (tv/internet) to triple play. Since I upgraded, I was offered three months of BLAST Internet, free. The service started in February 2014, and...

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Speed great connection unreliable

for the past month I have been fighting comcast about my internet. I have had 3 techs out and supposedly all the wires are new. all tests come out perfect but I keep getting lag spikes while gaming. I...

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