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Channel: Basic Internet Connectivity And Modem Help topics
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modem dropping connection, and not reconnecting.

I have been having this problem for a while now.  during the day the modem is never connected, and the US/DS light flashes constanly.  Usually i can get it to connect after a power cycle.  Later on at...

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adding a user

when I go to the 'add user' tab and enter my info, but I don't see my name

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accessing "edit" in order to"cut and paste"

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xfinity wifi help

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Internet can't even hold a stable connection.

I have gone through customer service, having a technician come out, and even switching out modems and they all tell or show me the same thing: "We see no issues your connection is fine."  Intermittent...

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Comcast blocking www.sohu.com website?

  I'm not able to get to this  websites from the same service that we could reach in the past:  www.sohu.com I have tested it with my Compast internet at home and my company's Compast internet, both of...

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Re: Only getting 29 Mbps with "Blast 150 Mbps" (Motorola SB6141)

I started getting that problem too.  Directly connecting to my wifi router, my speeds were good, but using wifi, my speeds dropped to something like that 29.  To make a long story short, an over...

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internet download speed

What is the projected download speed for "Performance Internet"?

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Wiring - Office/Spare Bedroom

I apologize if this is the wrong place for this question - I couldn't find a more appropriate one. =) So we just moved into a new apartment and we have need of 3 cable outlets - living room, master...

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SB6183 Slow Internet need help

I have the blast pro speed of 150 mbps. I recently purchased an Arris SB6183 which I am running through the Netgear Nighthawk AC1900, previously I was running the Xfinity Gateway in bridge mode through...

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Internet speed i currently have

Just need to know what speed level of internet access (speed) i currently have and what are the other options and prices.  Thanks!

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Extreme 305 Mbps not receiving 60 Mbps Upload on SB6190

We are using an SB6190 modem which has bonded to 24 downstead channels and 4 upsteam channels. We recently upgraded our quality of service to the 305 Mbps package and have been happy with the 350+ Mbps...

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Internet outages after new cable box installed.

I have one cable line which has a splitter for the tv and the internet.  Ever since the new box for Xfinity 1 was installed, I keep losing my internet connection.  Is this because so much data is...

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Help with Xbox Live, Destiny and Xfinity

Moved to networking.

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300GB limit for 100mbs+ customers

Why is there still a 300GB limit for 100mbs+ custoimers? 300GB is a pathetic limit for people paying for 100mbs+ connections.  This should be increased to a minimum off 500GB for those customers.  They...

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Unable to log on to xfinityondemandcredit.com to enter my code for my free movie

Post Moved to the Customer Service Forum

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Intermittent Internet- Drops min. of 10-15 times per day

I have had comcast for a while now and about 2 months ago I started experiencing intermittent internet drops. I have called comcast several times, they reboot and sometimes it works but most of the...

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Intermittent connection, Technicolor modem

I have been having intermittent connection issues with my Technicolor TC8305C over the past several weeks.  Prior to this, the cable modem and connection have been mostly stable and issue-free for...

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router error logs

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no signal

Not internet connectivity related again there Barbie...... Moved to the TV board.

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