modem dropping connection, and not reconnecting.
I have been having this problem for a while now. during the day the modem is never connected, and the US/DS light flashes constanly. Usually i can get it to connect after a power cycle. Later on at...
View Articleadding a user
when I go to the 'add user' tab and enter my info, but I don't see my name
View ArticleInternet can't even hold a stable connection.
I have gone through customer service, having a technician come out, and even switching out modems and they all tell or show me the same thing: "We see no issues your connection is fine." Intermittent...
View ArticleComcast blocking www.sohu.com website?
I'm not able to get to this websites from the same service that we could reach in the past: www.sohu.com I have tested it with my Compast internet at home and my company's Compast internet, both of...
View ArticleRe: Only getting 29 Mbps with "Blast 150 Mbps" (Motorola SB6141)
I started getting that problem too. Directly connecting to my wifi router, my speeds were good, but using wifi, my speeds dropped to something like that 29. To make a long story short, an over...
View Articleinternet download speed
What is the projected download speed for "Performance Internet"?
View ArticleWiring - Office/Spare Bedroom
I apologize if this is the wrong place for this question - I couldn't find a more appropriate one. =) So we just moved into a new apartment and we have need of 3 cable outlets - living room, master...
View ArticleSB6183 Slow Internet need help
I have the blast pro speed of 150 mbps. I recently purchased an Arris SB6183 which I am running through the Netgear Nighthawk AC1900, previously I was running the Xfinity Gateway in bridge mode through...
View ArticleInternet speed i currently have
Just need to know what speed level of internet access (speed) i currently have and what are the other options and prices. Thanks!
View ArticleExtreme 305 Mbps not receiving 60 Mbps Upload on SB6190
We are using an SB6190 modem which has bonded to 24 downstead channels and 4 upsteam channels. We recently upgraded our quality of service to the 305 Mbps package and have been happy with the 350+ Mbps...
View ArticleInternet outages after new cable box installed.
I have one cable line which has a splitter for the tv and the internet. Ever since the new box for Xfinity 1 was installed, I keep losing my internet connection. Is this because so much data is...
View Article300GB limit for 100mbs+ customers
Why is there still a 300GB limit for 100mbs+ custoimers? 300GB is a pathetic limit for people paying for 100mbs+ connections. This should be increased to a minimum off 500GB for those customers. They...
View ArticleUnable to log on to xfinityondemandcredit.com to enter my code for my free movie
Post Moved to the Customer Service Forum
View ArticleIntermittent Internet- Drops min. of 10-15 times per day
I have had comcast for a while now and about 2 months ago I started experiencing intermittent internet drops. I have called comcast several times, they reboot and sometimes it works but most of the...
View ArticleIntermittent connection, Technicolor modem
I have been having intermittent connection issues with my Technicolor TC8305C over the past several weeks. Prior to this, the cable modem and connection have been mostly stable and issue-free for...
View Articleno signal
Not internet connectivity related again there Barbie...... Moved to the TV board.
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