FYI: Update on 1st Yr of Comcast Tech R&D Fund
Just released the annual report with a list of supported projects. See story @ http://corporate.comcast.com/comcast-voices/comcast-research-development-fund-investing-in-the-future
View ArticleClicking
Does anyone have an idea as to whether or not Comcast could be at fault for my VOIP having annoying clicking noises on the phone when I talk to people? COuld anything about the signal cause that? The...
View ArticleStreaming Video Problems
I'm in Walnut Creek, California and I recently subscribed to Netflix to stream movies etc. to my television and this has been working fine until yesterday.Wednesday evening, I started to watch a movie...
View ArticleModem Boot file Issue
About 4 weeks ago I upgraded from Blast! internet to Extreme 105. Never had any problems prior to the upgraded. After the upgraded I had to reactivate the modem. The modem would turn off my...
View ArticlePossible DNS/blacklist problem for BBC.co.uk?
Suddenly this evening, bbc.co.uk became inaccessible to me. Normally I only access the sports/football pages on bbc, so I tried accessing just the home page. Nothing. Knowing the architecture and...
View Articleno connection to UK BBC sites
For hours this evening, and ongoing, we have no connection to UK BBC sites. This is not a direct DNS lookup problem, since neither the web adresses nor the IP addresses work. Examples:...
View ArticleSlow speeds in the afternoon
Hello, hopefully someone can help me out with this issue. I recently received a free upgrade from Blast! to Extreme 105. When I was on Blast! regardless what time of day I would receive a consistent...
View ArticleTerrible packet loss add odd traces in Pompano/Deerfield Beach, FL
The complaints started coming in this morning. The trace is to one of my other clients at host.net 1 50-199-61-122-static.hfc.comcastbusiness.net (50.199.61.122) 0.814 ms 0.768 ms 0.965 ms 2...
View ArticleConnectivity issues
Hi everyone, I just read a very well written post by Imonlyacustomer: The Good, The Bad and the Comcastic!I've replied to his post but also wanted to post here, to improve the chances someone at...
View ArticleIntermittent Packet Loss and Lag
Hey guys. At this point, I'm just exploring options and troubleshooting to try and figure out exactly what's going on, as I'm 80% certain the issue is not on my end. I've spoken with my neighbors in...
View ArticleRe: Slow speeds in the afternoon
I am having the same issue but I am on Blast and do not have the upgrade. In Denver, CO. Speed decrease is not just in the afternoon but is random throughout the day. I will get 54 MB/s at then it...
View ArticleReplace old modem
Please send me a self-installation kit with a new modem per the letter received today. Thank you.
View ArticlePower outages and internet service
There was a power outage today that affected my service. I have a question concerning the battery power when the electric is interrupted. My battery on my computer is good for three hours but today my...
View ArticleUpgraded to Blast - Still have Performance Speeds
I recently upgraded to Blast Internet, however I have not seen any increase in speeds. I have a DOCSIS 3.0 modem and have connected the computer directly to the modem, after a power cycle, and am...
View ArticleSlow speeds and replacement modem selection confusion
So we have been Comcast internet & phone customers here for ~14 years (I think we picked up Triple Play when we moved in), and generally had fine service. The past few weeks had ridiculously slow...
View ArticleMotorola SB6121 connection ussues?
I've been having intermittent issues with losing my internet. Sometimes restarting the modem and/or the router do not solve the problem. Called comcast support and the fellow said sometimes my signal...
View ArticleHow to tell if my modem, router, or comcast is the problem.
My internet is constantly going out. Several times a day. I've had comcast out, they just tell me its my fault, my wiring (all brand new they installed) my house, who knows. Anyway, I was thinking it...
View ArticleIntermittent connectivity
I have been having intermittent connectivity issues. I have been dealing with customer service for over a month. At first, they gave me a new modem. This was the beginning when the issue was once or...
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