Resolving Unannounced DOCSIS2.0 to DOCSIS3.0 Change Leaving Out-of-Service.
On 01/04/2014 my internet service went down. When I called Comcast Help Line I was told by the automated system that there was multiple reports in the area and I'd be contacted when it was resolved....
View ArticleHow to find Comcast cable outlet in house to connect coax cable to modem.
We received a self install kit because Comcast detected that our house is already wired (we believe the previous owners had Comcast), but we can't find the outlet. Currently it's all verizon and all...
View ArticleNetflix streaming at night
I can stream Netflix all day with no problem, then at about 5:00 and weekends, they constantly reload, can not watch a show. I have the Blast,
View ArticleSan Fran- Frequent Internet connectvity issues
Last few weeks service hase been terrible. Great signal to WiFi router, but frequent connectivity issues with all our connected and mobile devices. All of a sudden we either have no service or...
View ArticleRe: Modem reboots multiple times per day. Sometimes will not reconnect...
Why is comcast having problem with internet explorer have to reboot several time as lost connection with internet? Any solution never had problem until I switched modem and returned that one and the...
View ArticleIntermittent Time Outs / Ping Spikes
This has been happening for about a week now, and is starting to get really frustrating. My connection is usually pretty stable, but for whatever reason I have been getting large ping spikes and...
View ArticleDownload speeds and streaming 3D
I recently upgraded to the DOCSIS 3.0 modem and expected get 50 Mbps download speeds but current peak is 39.5 and average of 29.2. This is less than advertised but within the "up to" disclaimer. The...
View ArticleStupidly slow internet
The past two days the internet has been awful at our household. It's been cold so we thought that might be an issue, but this is simply not acceptable. We're paying for the 105 down internet service...
View ArticleUnstable Connection - knocks modem offline
This is driving me a bit crazy. I have looked at pretty much everything but I keep getting random signal disconnects where I have to continously reset the modem and/or connect/reconnect the coax from...
View ArticleWhen will the Arris TM802G ever be provisioned?
Three years ago I bought the Arris TM802G modem on the recommendation of the Comcast tech department. When it arrived I tried to have it installed and they said it wasn't yet approved. He said to...
View Articleunable to keep connection to Dell Tablet
Aconnectiontothetabletwillnotstaybutforafewminutes-sometimesnotatall. Noproblemswithothercomputers
View ArticleConnect problems to internet
Constant problems with connecting to internet. After home page is clicked on, receive messsage THIS PAGE CANNOT BE DISPLAYED. I can connect to the internet by turning off modem and restart, but the...
View ArticlePoor Speed Performance Plan
So I'm trying out the performance plan, which should get speeds "up to 25 Megs down." I'm barely getting 3 Megs down with wired Ethernet. Very, slow. Barely DSL.Rebooted modem 2x with no effect. Any...
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