Re: Internet speed
I have trouble watching videos. They keep stopping. When I put the cursor on the connectivity icon, it sqys that it is slow. I thought Xfinity was high speed. I ran the speed test, but I don't...
View ArticleDay 4 and counting for our intermittent connectivity problem
It has been 4 days since the Comcast tech visited our office and determined that the issue is upstream from our building. He told me that he would hand it off to a 'Line Tech'. I talked to the area...
View ArticleLoss, then Back, then GONE AGAIN ...4 2 days now
NO real answer during my 4 hour repair attempt last eve. Blah, Blah (I did ALL the things a techie would have to do to get back on line 3Xs); morning, got indicators that modem was possible cause. Got...
View ArticleRe: I lose both internet and phone when the broadcast an EBM Emergency...
Comcast needs to get their act together and solve this spike. The best is 105 MB and that is with a triple play package. the highest internet only is 50 MB. AT&T is just as bad with spikes. That is...
View ArticleTablet lost Internet connection
Lost Internet Service for 2 days, finally got it back. However, tablet won't connect back to Internet. Linksys indicates connected with excellent signal strength! Can you help?
View ArticleVery slow and unnatural upload speeds.
My machine is has .5 Mbps upload speeds. I know this problem is on my machine because I tested my connection on all my another computers. Another computers get the rated upload speeds of 5Mbps or more....
View ArticleData Usage
How are we able to monitor the usage other than the usage meter? Is there any way we can see which web sites visited or how each device in the network is using the data?
View ArticleInternet has a been down for more than a week
From Jan 16th to Jan 23rd service was sporadic but now it has been down completely since the 23rd. Each time we call customer service we get the canned response that there is an outage in the area and...
View ArticleUpgraded to 50 Mbps speeds lower than before
I upgraded to Blast Internet up to 50 Mbps prior to the upgrade I was getting bewteen 22download\6 upload speed to 25d\6u since the upgrade I NOW get 15d\8u the most 18d. Can any one help. I call tech...
View ArticleData Throttling
Why are you throttling our speed on plans such as Blast!, when we go over the 300 GB data cap. I don't mind paying the $10 per 50 GB more, but we should still be receiving the speeds that are...
View ArticleInternet Randomly Disconnects/Frequent Dropped Connections
Hello all, My internet randomly and frequently disconnects throughout the day. Sometimes it's every few minutes, sometimes it's once or twice a day. Once it happens, I have to power cycle or reset the...
View ArticleInternet keeps disconnecting/dropping.
Everyday now my internet keeps dropping on all our devices, sometimes it's only 2-3 times sometimes it's more. I restart the router and the problem goes away for a bit but then comes back. Any help?...
View ArticleComcast speeds are occasionally very slow
My current speed that i checked using speedtest is download - 0.45 Mbpsupload - 2 MbpsPing - 21ms It has been this way for last 1 hour and happens every evening. But I pay for much higher speeds. Need...
View ArticlePortland, OR Speed Upgrade
Does anyone know when the next round of speed upgrades will take place in the Portland, OR area?
View ArticleRe: SB6141 modem keeps dropping
My router is constantly rebooting about every hour or so and it is very annoying as you can imagine. The modem's log, unlike above, shows error 5-warning and 6-notice before rebooting. When it reboots...
View ArticleRe: Error 4001: Mediasite Server when using Comcast
who has the answer for the 4001 code ? What is the answer to the question Comcast? Please help
View ArticleRe: Weather dependent downstream SNR
For the last five years since i have moved to this location i have had nothing but problems out of my internet service from comcast (when temperatures drop). It all comes down to the outdated equipment...
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