Upgraded to Blast! and Capped at 30 Mbps
I upgraded to Comcast Blast! this morning, hoping to get close to 50 Mbps. Unfortunately I have not been able to achieve that. I get 28.8 Mbps consistently. I chatted with Support but they were not any...
View ArticleIP address location information
My current IP address location information is showing a city in New Jersey, rather than my city in Florida. Is the error in the location database or in the IP address I'm being assigned? Thanks.
View Article50meg , only get 36 ! online tech told me something crazy want to know if its...
Just got installed today, supposed to have 50 megs - getting 36 always - Im wired in directly nothing like that def. capped @ 36 - I talked to chat support and they said it could take up to 24 hours to...
View ArticleInternet Connection Goes In and Out yet comcast says nothing is wrong.
I have done several speedtests today. All have said the same thing. I am on the BLAST speed. So i am supposed to be getting aroung 50mps. Today. Thats not the case. This test was done with a tech on...
View ArticleVOIP Issues - Consistency of Service
For the last year or more, I've been unable to use Microsoft Lync to talk or share screens with others at work, although most of my co-workers do not have a problem I keep getting a message stating...
View Articleaccount page says I have starter performance but I pay for performance
My speeds have been under 6mbs down lately. I check my account page and it says I have starter performance. My bills and Comcast reps say I have digital preffered and performance 25/6. Nobody at...
View ArticleHow to properly increase the speed of my Performance Internet Service by up...
Probably a dumb question, but I'll ask it anyway & hope for clarification.......... I just got a notice in my latest bill to go to: comcast.com/powercycle to upgrade the speed of my Performance...
View ArticleRe: Upgraded to Extreme 50 plan from Blast! Same EXACT speed as blast!
Tried upgrading my Blast plus to Extreme today the rep said I needed a newer modem so I went to the Comcast store to get it and they told me I already had the right modem and just needed a tech to come...
View ArticlePerformance Decrease
I received my statement from comcast and they said my performace on Internet was increased by 25% and to reset/power recycle my modem (Ubee 3.0) My speedtest results prior to reseting was 17.86 MB with...
View ArticleArris WBM760A connectivity issues with 2009 firmware -- help me update?
Hi all, Like many others here, I'm running an Arris WBM760A modem with year 2009 firmware. It disconnects from the internet several times a day for a few minutes at a time. Other posts here all say I...
View ArticleHigh ping times
I've been a Comcast customer at my present address for the past 5 months, up until 11 days ago my service seemed to be working fine. Now I can't stream off Netflix as the program keeps jumping back to...
View ArticleJUst curious
i just updated my internet to blast and it shows it in my account and i have a docsis 3 modem. do i have to wait for a tech to change the speed?
View ArticleDDoS Attack
So I'm being DDoSed and I've called Comcast several times about this situation. My problem is still not resolved. This has been happening for days. I just want to be able to use my internet again. Is...
View ArticleRe: Can you have HIGH speed Internet and Cable TV coming from one cable jack?
Hello, I have Comcast High Speed internet installed already, and would like to know if I can add a splitter before the modem, and then run a line over to my TV to work with CableCard service. I'll be...
View ArticleJust got Internet, modem send light flashing
I just got Internet for my house yesterday. Went out and bought a Motorola surfboard modem. When I went to setup the modem the reciving light flashed then remained solid. But when it got to the send...
View ArticleComcast DNS intermittently broken right now?
Are Comcast DNS servers experiencing intermittent failures currently? I'm a web developer and some of my users in Boston on Comcast are reporting periodic failures to load my website. I personally use...
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