Internet connection lost
What do I do? Trouble shot it, reset it numerous times. Do I need a touchscreen romote
View Articleupgrade modem
I have triple play service, but i would like to use motorola SB6141 modem how would I connect my phone service or do I have to use a telephony modem. If I decide to rent a modem from comcast can I...
View ArticleSite Hosting: Comcast hates Hosting24
I'm in an incredibly difficult situation. I build and host websites for clients and have a server through Hosting24 that I host all my domains from. Comcast effectively either denies me and my clients...
View Articlehighspeed internet sluggish all week
I am seeing others here who are having the same issues I have and are being asked about gateways or anything to do with their system.. I think this may have something to do with merge or change up.. I...
View Articleslowed down my service, what gives
Ever since I was sent a new modem my computer has slowed down considerablely. What gives??
View ArticleSalisbury MD Comcast 150 extreme, still getting 105
I am not receiving the 150 speed upgrade. I still have the previous speed of 105 for some reason. My bill states that I have been getting extreme 150 for the past 2 months with no change in speed. Had...
View ArticleMail.com has not loaded for several days
The mail.com site has not loaded via internet for at least four days in Chicago area for me. Site was fine before that. Site does load via 3G cell service. http://www.isitdownrightnow.com/mail.com.html...
View ArticleWin 7 / Ethernet Adapter Default Settings Cause Degraded Xfinity Internet...
I was pleased when Comcast/Xfinity announced an upgrade of my cable internet service to 50+ Mbps. I was very displeased when I ran the OOKLA speed test (www.speedtest.net) and found my maximum speed...
View ArticleNew Blast customer, speeds not even close to advertised
My new comcast service was installed 6/09/14 with the Blast package (105/10 speeds). The first 24 hours it wouldn't return better than 24 Mbps. I called customer service and they discovered they had...
View Articleinternet has been down for 10 days
My internet has been down since since June 3rd. Customer service keeps giving these 4 hour windows until the service will be up and running yet it never comes up and a new 4 hour window starts...
View ArticleVery slow up and down speeds - ATlanta, GA
I'm now into day 3 of horrible up and down speeds. My download speeds are consistently less than 1Mbps while my upoad speeds are bewteen 1 and 1.5 Mbps. Can someone suggest something?I've rebooted...
View ArticleCan you buy your own modem for Comcast Triple Play (includes voice)?
I'm familiar with the approved device list here http://mydeviceinfo.comcast.net/, but that list is not specific about which devices (if any) support Voice so they will work with Triple Play. Does...
View ArticleComcast Internet: Feedback:
Can you say WOOOPS, we didnt think this through thoroughly....You may run into this exact issue as well. In case no one has noticed the Comcast Router/Wireless device can only accept 4-5 devices, even...
View ArticleIPv4 Slow IPv6 Fast
I'm paying for Blast but my IPv4 speeds are usually around 5Mbps. My IPv6 speeds are usually around 110Mbps. These speeds are consistent on 2 different setups. SBG6580 and the comcast rental Arris all...
View ArticleInternet Down
Internet has been up and down (Mostly down) for 3 days, starting on 6/11/2014 thru today 6/13/2014, in Windermere Subdivision in Fishers, IN. Wish I could get Comcast to tell me what has been...
View ArticleInternet/phone down all day, can't contact customer service
The Internet had been down all day, as has the phone and the cable most the day. I cannot get an agent on the phone to tell me what is going on. I already know there is a reported outage, but can't...
View Article50 Mbps "upgrade" with Blast! using SB6121
I got an email from Comcast a while ago saying that they had upgraded my service from the 25/4 Mbps to 50/10 Mbps for free. I have called, rebooted, reset, everything I can think of, but I am still...
View ArticleInternet very slow recently
Recently I have not been able to get the speeds of my plan (50Mbps), it's constantly < 10Mbps and very poor performance when playing games. Do you know why?
View Articleno bootfile for sb6121
First - thanks to comcastNick for telling me the 2 year old post I added my orriginal comment to was closed rather than actually address my wonder at how good the follow up at comcast is. As 2 years...
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