Replacement modem device upgrade
I wou;d like to order new replacement modem iupdated. Kindly mail it to me at my home address. Thanks, Emma Jernigan
View ArticleInternet Connectivity dropping out when using splitter
We have been experiencing on-going issues with the internet connectivity (none at all or dropping out) when we use the splitter to watch cable on two tvs. Previously a technician came out and...
View ArticleIs 100 Mbps Speed blast speed available yet?
I had read back in may a comcast press release that 100 Mbps speeds were available or coming to residents in the Northeast, of which I am. I was curious if this is available yet? It seems the Max speed...
View ArticleRouter Drops Connection to Internet Randomly
We recently had the X1 Xfinity platform installed in our home and have been having issues with it over the course of the week. Seemingly at random, the router's connection to the internet would drop,...
View ArticleDownload Problems on Pogo with new Modem
I've been playing several Pogo games for several years. After comcast gave me the new modem/router combo, most of the games will not finish loading. I get a message that states "UNABLE TO CONNECT TO...
View ArticleIntermittent connection problem.
Tech details: Hello. I have had intermittent connectivity for several days. I work from home and remote into a virtual workspace as I work in a virtual call center. A few days ago it started with audio...
View ArticleNew modem not connecting
Hello, I received a letter in the mail that I needed to upgrade my modem because it will stop working soon and that it is free of charge. I filled out the form online to order it. Hi guys i did all...
View ArticleNot receiving supposed blast speeds
I have an Arris TM722G with a brand new Asus RT-N56U router. A few weeks ago I had reset my modem and noticed the huge increase in speeds so I purchased the new Asus gigabit router so I could make use...
View Articleinternet wifi
just trying to find out if my internet speed was droped on my wirless internet box i had blast now my internet acts like its a dial up much slower speed were can i find out what my speed is now
View ArticleModem replacement?
Is the offer to update the Digital Internet and Voice modem trily from comcast/infinity? Is this an attempt to sell batteries? rjfrey61
View ArticleIPv6 "Not Conected to Internet"
I have an upgraded replacement modem/router for my Blast! Internet in DC: CM-MAC: C42795495219Technicolor 105+ How do I get the IPv6 to connect and find an URL?
View ArticleWhy one modem reboot/day? How to get that fixed?
Three days ago, we upgraded from Comcast TV to Comcast Triple Play so now internet and phone are coming via Comcast. Since that upgrade, the modem has rebooted itself four times which causes an outage...
View ArticleProblem with ESPN and internet
Problem watching wold cup, no problem with earler games but ger vs gha is a problem and power level for internet is off scale at 57, internet going in and out.
View ArticleVery Spotty Service (Detailed logs included)
We have very spotty service. Setup for 50mbs, get around 28mbs when it works which is fine. Generally around 3:30pm, 8:30pm, 11:30pm and 3:30am service drops or goes from 28mbs to .02mbs. This is...
View ArticleSlow speeds tonight in Lincoln, Illinois..
Is there a problem in the area or something? My upload speed is very low and a ping test shows some packet loss. Usually not like this. Any word on if there is an area problem? (Few local stores are...
View ArticleComcast can't/won't activate my APPROVED modem.
I currently have the triple play and I'm using Xfinity branded Arris TG-862G modem for which I'm paying $8/month lease on it.I have purchased a NON-XFINITY BRANDED Arris TG-862G modem recently and I'm...
View Article