30 Mbps on Blast
Hi all, I was hoping someone might have ideas to help me diagnose my slower-than-expected internet connection. I'm a brand new comcast customer as of last week and daily speed tests are holding...
View ArticleHow do I activate a new outlet
Hello,I just got a wireless gateway,I want to put it in my room.the current modem is in the living room connected to computer,I went on chat bit I got different answers, can I only connect my gateway...
View ArticleBlast! 120, only seeing ~80 Mbps, using an SB6121
I've just checked with Comcast and was told to expect 100 + Mbps speed from my service. However I see only ~80.I have Motorola SB6121 and not sure what to make out of it.Anybpdy esle have simialr...
View ArticleHorrible speed for what I'm paying
During the 1st week of August, I received an email stating my internet has been upgraded to 105MBPS from 50MBPS and since then I have had horrible speeds of 1-10MBPS down and 4-6 MBPS up. I Called tech...
View ArticleIntermittent internet outages
over the last 3 days I have been experiencing intermittent failure of my internet connection of between 1 minute and 10 minutes. How can I report this without calling customer service? Is there any...
View ArticlePaying for 150Mbps, Consistently getting 30
Upgraded to 150Mbps from 20 a little while back. With speedtests I'm consistently getting ~30Mbps though. Is there anything wrong with my line/signal? Thank you!
View ArticleRe: Losing connection
I have a motorla SGB6580 that am about to get rid of because of the constant lossing connection issues. I have been told there is some new firmware which no longer says Motorola when you login. From...
View ArticleI bought a new modem
Arris TG862G DOCSIS 3 For comcast only EMTA I plan on getting the triple play My modem was malfunctiong This will work both ways double play & triple play ? Is this the BEST modem you can buy?TY...
View ArticleRe: Constant Connection Drops
I have been having frequent outages for 1.5 weeks - of course comcast says no reported ourtages in my area (77346) When it works internet is great - bit just quits working I exchanged rented Cisci...
View ArticleInternet Service interruptions
I'm having many internet service interruptions, hourly/daily. Do I have to use Comcasts modem? Can I use a modem that I purchased. I've already taken the Comcast equipment back twice now and had the...
View ArticleIncorrect Modem Setting
I currently have the Starter XF Double Play package that says I should have internet speeds up to 50mbps. I realize I may not get the full 50mbps, but when running the xfinity test, I only get...
View ArticleNew speeds for Northwwest Subs of Chicago
Does anyone know when these new speeds are coming. I live in Schaumburg and have the performance tier which is currently 25/5 and is supposedly going to 50/5 or maybe it already has and I am unaware of...
View ArticleNo internet for 3 days and no phone for 1 day. 3 promised phone calls never...
What do I do next? How do I escalate? I am at a loss.
View ArticleSB6121 105 Xtream
I got the SB6121 and I was setup by Comcast the 105 Xtream but all I'm getting is 50Mbps. Any idea why? This modem is certified by Motorola to all the way up to 170 Mbps with all 4 channels open.
View ArticleTech says signal is good, but internet still drops daily?
I had the 6121 motorola and intenret drops every 10-15 minutes. I replaced it with the Zoom 5341J and internet still drops every 30 mins. I had a tech come and he said the singal was strong with his...
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