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Channel: Basic Internet Connectivity And Modem Help topics
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Re: lost service

Every day for the past month several times a day my internet goes out, which means I have no home phone and then i can't change the tv channel either. says there is a problem with the xfinity x1...

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Re: lost service

LATELY I KEEP GETTING KNOCKED OFF LINE ?  WHAT THE HECK IS GOING ON, PAY FOR BAD SERVICE,    COMCAST BETTER UP THEIR GAME BECAUSE IT STINKS.  LOOKING FOR BETTER SERVICE .

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Internet Connection

Hello, I recived my self instalation internet packet and I am having a hard time installing it,Can u help me out here Please.  

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Linear Upload Speed Issue

I'm having issues with the speed of linear (non-multithread uploads).  For some reason around 12am my linear upload speed goes from 20Mbps to 8Mbps and doesn't go back up to 20Mbps until around 1pm the...

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need cable modem with phone output

Comcast has notified me that I need to upgrade my cable modem to DOCSIS 3.0. I have Internet and VOIP phone service. I am trying to find one to purchase and eliminate the monthly rental charge, but...

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Very Poor Downloading and Upload Was about 21 Mbps now only 5 Mbps

I have read this forum and was told to post the following information: Startup Procedure Procedure Status Comment Acquire Downstream Channel 597000000 Hz Locked Connectivity State OK Operational Boot...

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Comcast blast not getting full speed

Hi I signed up for comcast blast today. But my speed is between 20 to 25 mbps and not anywhere close to 105 mbps. Can someone please help me solve this....

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TV

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Re: Blinking "Link" light on my Internet box

The lights on my modem are all green and blinking.  What does that mean?

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poor wifi internet reception back of the house

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Limited internet connection

My internet keeps going to limited access. I had Comcast to move my moedum upsatir where my desktop is hoping this would stop this limited connection to the internet yet it is still happening, HELP!!!!! 

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New TV old Digital Adapter

Moved to TV forum, not a internet question.

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Your Infinity Internet Just Got Faster

I have a Comcast-installed Arris TM722 cable modem and a Comcast Wi-Fi router. I have three computers directly connected to the router using 100BASE-T cabling. Using OOKLA I get roughly 39.56 Mbps...

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data usage meter

I think the data usage meter is broken. I know I don't have a data cap, but I still like to keep track, just in case you impose it again. It has said 5 gigs for 3 days now

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Miami server on speed test

What hapenned to the miami server on the Xfinity Speed Test?  I use the Miami server to test my speed. 

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SB6141

 I got a SB6141 about a month ago and have been experiencing problems with it.  The issues don't seem like what has been described elsewhere, so I was hoping for some feedback. Typically, I will get 30...

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buying a new modem

do I have to get a new modem ? What will happen if I keep my old one ?

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Re: Comcast blast not getting full speed

I recently purchased a new modem Motorola Surfboard SB6121.  What is the procedure to get it up and running?

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COMCAST please comment on quality of support

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Frequent Short Burst Disconnects (Logs and Specs included)

Hi All, I'm a novice experiencing frequent short term connectivity dissruptions that are just long enough to dissrupt my VPN connection while working from home.  I would appreciate your expertise in...

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