Massive Ping Spikes on First Hop
Greetings!For about a month or two I've been suffering from high ping spikes in online gaming, which has been resulting in an extremely frustrating experience for me. For the record I have done all the...
View ArticleNew Router Modem Battery
Our old Aris, provided by you, has a battery back-up which enables us to have phone service in the event of a power outage. The cable guy said we have roughly 8 to 12 hours of service in the event we...
View ArticleInternet Frequently Dropping
So we have been having this problem at home for a while now, and things have seemingly been getting worse recently, where the internet connection is dropped, and requires a modem reboot to come back...
View ArticleMotorola SB6120 link light
Downstream Bonding Channel ValueChannel ID2 3 5 7 Frequency657000000 Hz 663000000 Hz 675000000 Hz 687000000 Hz Signal to Noise Ratio37 dB 37 dB 37 dB 37 dB Downstream ModulationQAM256 QAM256 QAM256...
View Articlecan I buy my own modem for Comcast Internet service?
can I buy my own modem for Comcast Internet service?
View ArticleXfinity Speed Test gives FALSE information
So I went to test my speed on speedtest.net, because I always trust that, and this is what I get: http://www.speedtest.net/my-result/3859287609 But when I run the Xfinity Speed Test, this is what it...
View Article3 techs have came and none can figure out why i am getting extremely slow speeds
Hey guys, I signed up for comcast blast internet 2 months ago. They came out and laid new lines to the box/juntion/whatever in my neighbors yard. I'd say its about 60 feet from where it enters my...
View ArticleExtreme 105 very slow
I have been running speedtest..net multiple times throughout the day and getting Download speeds of 5Mbps to 35 Mbps only. I have rebooted, reset and uplugged the modem multiple times but that doesn't...
View ArticleUpload Very Slow -
I have an Ebee DOCSIS 3.0 modem that has worked very well. We have had our share of problems before Richmond, VA had its upgrades. Connections been very fast, speedtest from Richmond averaging 95mbps...
View Article16 High Downstream levels with Arris-Motorola/Surfboard SB6183
The Arris Surfboard SB6183 supports 16 downstream bonded channels. Comcast has certified this model. After getting this installed and set up properly via help with Comcast to get it...
View ArticleHorrendously slow speeds since Thursday
Hello,I just finished speaking with tech support for the second time regarding our internet that went mysteriously slow (ping 32 DL 0.2 MB/s on comcast.speednet). The first time through they told me...
View ArticleHigh packet loss and connectivity issues
Ever since Thursday night or Friday afternoon, my connectivity has been very poor. I'm getting very high packet losses, and I have real issues skyping and gaming. Currently, my PC is hardwired into my...
View ArticlePlease help me with my speeds.
Hi, I'm currently a new customer running on the no-contract Performance Internet & XFINITY Voice Unlimited® right now. I am currently having problems with my speeds only generally peaking at about...
View Article