Not getting Blast Plus speeds
The other day I upgraded my service from the 28/5 to the 50/10 and also got a new DOCSIS 3.0 modem from comcast. Several day's later after using the new modem, I am still only getting 28/5 not the...
View ArticleInternet Service down when it's cold
Last night, I lost my internet connection again. This has happened at least 5 times in the past month. And I finally know it is because of the cold weather. Every time the temperature drops to below...
View ArticleIntermittent connectivity from Comcast Internet service since 12/26/13
I am using comcast xfinity for tv and for broadband internet access. On about December 26, 2013 connections to all internet sites on all devices (ethernet or wirless connected) in my house abruptly...
View ArticleGot new 3.0 modem n now disconnecting from host server
went to comcast service center one day n tech there said i needed an upgrade to my modem. so they gave me a DOCS 3.0 Ubee DDM3513 modem. it seems to handle the internet fine, but when i connect to a...
View ArticleCan't watch most channels online. Message says I'm "Not a subscriber" but I am.
Most of my attempts to watch tv online (on my WinXP computer) have hit the wall with a message saying that the network is not part of my subscription. I have Digital Preferred; 160+ channels. As an...
View ArticleDownload speed lousy
In the last few days opening a site on the internet has been slower and slower. What happened to my download speed?
View ArticleCan not connect to internet on ps3
Ok, well the last three days or so my Internet has been dropping and it has increased in the number of times it does it. I have tried everything. Power cycling the modem, holding the reset button for 5...
View ArticleWell....the same subject as a lot f other posters??
What are the best sites to get a review of other internet providers reliability?Have had Comcast basic internet for about 6 weeks, very pleased when it runs....but like a lot of other folks.....it...
View ArticleNot even close to the speed I pay for. Called customer service twice. No...
I am a new customer with the blast service. It distinctly says up to 50 mps. I realize they say "up to" for a reason, but im getting speeds of 6 mps, 11 mps and the highest was 16 mps. Thats not...
View ArticleRe: Not even close to the speed I pay for. Called customer service twice. No...
I agree. For me it's the exact same thing. Last year, I kept having 0.2 Mbps velocities, back then I had 30Mbps service I think, and they kept telling me it was because my modem was "old". So I went...
View Articleconnection/ poor customer service
Looking for some help with connecting the internet in my house. Comcast phone/ the talk is not helpful, keep getting the runaround about resetting the modem etc. I would just like to schedule a tech...
View ArticleDownload and Upload very slow for last hour have Blast service
Download speed 2.40 mpbs Upload spped 3.43 mpbs.Make ARRIS Model TG862G/CT Power level: 6.07 dBmVSNR 38.26 dB
View ArticleDrop in connectivity every minuet, makes gaming impossible!!!
When pinging anything outside my network it will get extreamly high returns or time out it, happens roughly every minuet.This makes gaming suck! Any help!? Let me know if i can provide any other...
View ArticleSF Bay Area Customer - What are compatible modems that I can buy on my own?
Currently I'm using a very old Arris 602G.I was in Fry's the other day and saw a few modems that were marked as compatible with XFinity. However, I know that in the past, Comcast would not activate a...
View ArticleRe: Not even close to the speed I pay for. Called customer service twice. No...
I am having the exact same problem, except for being a long-time user. Paying for and was getting 55 Mb, dropped to around 12 Mb download on 11-FEB. Spent 69 minutes on the phone last night; 2...
View ArticleMy Mbps on Netflix is hovering around 0.4 ... what gives?????
My Mbps on Netflix is hovering around 0.4 consistently. What gives?
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