I cannot figure out why facebook will not update. All other websites work fine. Cannot figure it out. Never had any issues until I signed up with comcast. Ideas?
View ArticleTired of Issues Canceled Service ** DID WE DO THE RIGHT THING???
I have had comcast cable for over 20 years. I have had issues here and there but for the most part great internet and tv. Moving into this new house last august we decided to get all new x1 service,...
View ArticleLag spikes and packet loss
I've been having issues with packet loss and lag spikes since early January. I have hard reset both my modem and router multiple times, tried bypassing my router, called the service line and had them...
View ArticleInternet Re-connection
This question is for the Comcast install folks: I had Comcast Internet and discontinued it back in 2005; I remained a TV customer. My question is, if I wanted to sign back up for Internet, can this be...
View ArticleSpped/Jitter
Beginning on Friday 2/7/2014 I begun experiencing up and down speeds,anywhere from 10mbps to 56(what Im paying for) and the ping and jitter is terrible. I run the pingtest.net test and Im getting...
View ArticleInstalling service and modem... all lights are green but no internet. Help :(
Installing my modem and everything is good to go but no internet. All the lights are green. Link light comes on when I connect ethernet to my mac but I don't get internet. Looked online and it says my...
View ArticleRe: Slow Xfinity Internet
We are having the same problem. Speeds have dropped significantly in the last few days. I have re-set several times, no change. Customer service is a disaster. Never get the right person to answer...
View ArticleMisled by Comcast: Cisco DPC3939 is NOT supported
This is my last resort, I've been calling Comcast non-stop for the last 10 days, and I still have no solution: I bought a new Cisco DPC3939 cable modem because I wanted a Cisco, and it was the only...
View ArticleComcast routing peer is blocking access to my client's website
I'm trying to FTP to my client's website to make updates. Here's the traceroute: traceroute to kellstrommaterials.com (12.198.88.8), 64 hops max, 72 byte packets 1 10.0.0.1 (10.0.0.1) 1.008 ms 0.770...
View ArticleNetwork performance terrible download tests at .75MB
Network performance is terrible. I ran the speed test and got .75mb download speed.
View ArticleNot getting blast speeds at new address. Provision issue?
Good day, We recently moved to our new place. I have Blast! tier internet and I am not getting 50/10 speeds. I'm getting constant 30/5(ish) speeds. Each and every speed test I do looks like...
View ArticleTotal scam
The worst connectivity ever and paying for the fastest internet service! Netflix is dramatically slower than xfinity. Time for a class action suit.
View ArticleHeavy Packet Loss, comcast is no help
For the past 3 weeks I have been having very annoying issues with intermittent packet loss and an even more annoying issue trying to get comcast to fix it. I live in central NJ, and have had 5...
View ArticleNo one is accountable
I wish I could remember all the details, but I didn’t realize I would be having all these problems.On Tuesday. February second we were experiencing intermittent problems with our internet (we pay for...
View ArticlePerformance starter 6 Mbps connection feels very slow
I recently switched from Earthlink 3mbps dsl to Comcast 6 mbps but the connection speed feels noticeable slower and also hangs a lot. I have two more days to return my modem to Best Buy. I went down...
View ArticleExtremely Slow speed in Newark, CA
For the last couple of weeks, I am having extremely slow speed, a 900 MB file is atking about an hour to download. Last week the whole area was down and had no internet for hours. The service quality...
View ArticleComcast Tech CUT my Broadband wire!!
Concern moved to the Customer Service Forum for possible greater exposure to actual Comcast employees. Click on the above link to follow it there.
View ArticleINTERNET QUITS EVERY NIGHT AT 8PM HELP
My modem will lose sync every night starting around 8pm. I have had 3 comcast technicians at my home in the past month. Everything from the cable run to my house and the modem itself has been...
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