anyone lagg in Gaithersburg
I have experienced lagg last monday i checked internet speed downloag and upload is okay good but latency 1k to 3k reset modem still bag laggPleade help me
View ArticleUpgraded from Performance to Blast. Still getting same speeds
I have a Motorola SB6121 and I just upgraded my internet from Performance to Blast yesterday morning after talking to a service rep. I restarted my modem twice already, but my speed has not increased...
View ArticleUbee Modem issue
I have a UBEE DVW 3200 modem. I cant get it on line for the internet.. any advise? Thanks
View ArticlePoor Speed Lastt Day Or So
Need help troubleshooting poor performance/lag the last day or so. Can someone point me in the direction I need to go? Not sure if its the modem/router or something external.
View Articlevery poor internet speeds
for a couple of days the internet has been very slow. i mostly get over 50.mps down but for the last few days only getting 3-6 mps. what the heck is going on comcast???????
View ArticlePacket loss
Connection goes from 0% loss to 100% loss at what appears to be a hop from the comcast network to the at&t network. Oh man these verizon fios packages are looking better and better every...
View ArticleIncredibly slow internet speed
Current download speed is testing between .29 and .97. It's taking almost 20 seconds to load this page! Finally bit the bullet and called the dreaded customer service line and have been on hold 30...
View ArticleUplink ok, downlink almost zero, been this way for two days.
I have had Xfinity for a few months, working fine with my SB6141 modem until two days ago. At that point the downlink connection went to almost zero (0.05M reported by speed test, connected directly to...
View Articleinternet speed
I received this message on internet speed but when I checked I was told it was wrong:Dear Valued Customer, Great news! We've increased your Internet speed! We increased the speed of your Blast Internet...
View ArticleSBG6580 flashing globe
Yesterday when I activated the modem the globe was solid for 45 min. I then took everything down to finish cleaning, and now nothing. Tech support is worthless, and is locked on charging me $50 to...
View ArticleLocal devices receive IP from modem, not router
I just had Comcast installed Friday. I purchased my own SB6141 modem and use DD-WRT router. Router received public IP from modem, but local devices receive 192.168.100.x IPs from modem as well and...
View ArticleExtra modem on my account
I have two modem associated with my account. One of the modem's matches the modem I use and has the correct MAC address. The other, is not one that i own or use. I've noticed that both seem to show...
View ArticlePacket loss and unplayable games
For about a week now, I've been getting constant lag, packet loss ect. It seems to be getting worse. After running a pathping to my destination, this is what I came up with. I've rebooted the modem...
View ArticleApproved DOCSIS devices
With regard to the list of approved DOCSIS devices, can someone explain what the various stars (0 through 3) under the "Cert" column actually relate to? What does a check under the "IPv6" column...
View ArticleConstant modem reboots - T4 timeout
For the past week, I have been getting very frequent modem reboots. Nothing has changed as far as connection or hardware. I have no router, no splitters, clean power, new coax cables. Looking at the...
View ArticleInternet no longer works when splitter is connected
hey, I have my cable modem set up in my office along with a tv. For a year my set up has worked perfectly. For some reason, my cable modem can no longer sync if the "Comcast Supplied" splitter is...
View ArticleConnection drops. Expert assistance please.
First off I would like to thank anyone that can provide help. I'm not here to cry and moan although I do that in private. I just would like my internet I pay a lot for to work for me and my wife. I'm...
View ArticleFluctuating Internet Speeds
I have been having some trouble over the past few days. It seems my internet speed has been having these big up and down speed changes. I'll get my normal speed (which is no complaint) for a very short...
View ArticleUnacceptable Internet Service
I am posting this here, in the hopes that someone that works for Comcast will read it and reply. I do not wish to spend another 46 mins on the phone w/ someone I can't understand suggesting solutions...
View Article