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Channel: Basic Internet Connectivity And Modem Help topics
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Very slow and interrupted upload

Hi, In the last few days, our upload has been really REALLY bad.I haven't seen anything above 3.5Mb up and most speedtests (including Comcast's own) return results of 0.25M to 2M. We used to get...

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Motorola SB 6141

I have been trying to hook up a new Motorola SB 6141 (white) to Comcast. They've now told me 3 times that they can't find the problem on their end. The modem manufacturer says the power level is too...

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Test my Net vs Speedtest and Xfinity speed test

I have a Docsis 3.0 modem and currently have the Blast tier of speed. I recently was told that Test my Net was the more reliable, unbiased source for testing speed. On BOTH Speedtest and Xfinity speed...

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Modem Still Not Activated

I just recently switched my internet to Comcast and decided to buy the Motorola Surfboard 6121. It's now been three days and countless hours spent on the phone trying to get this darn thing activated....

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"DNS Server Not Responding"

I'm having persistent problems with Xfinity internet access.Using a purchased Motorola Surfboard modem/router, I get intermittent access, with long delays, and many drop/fails. The error messsage is...

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Packet Loss poor connection

Serriouslly whats up with the past few day with the internet being sooo unstable. im losing random ammounts of packages and major ping spikes. in georgia area 

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Just activated new sb6121 and can only access Google.com

So I just activated the Motorola sb6121. Previous modem was sb5100. I kept getting disconnections so I figured upgrade the modem. Anyways, after the activation of the new modem, I can only access...

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Freezes on Upload test (but not on my repeater signal???) confused

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elder scrolls online

I have talked to ESO twice about drops, the more I dig into the issue it appears it may be comcast.I have done everything ESO has asked me to do. I have turened off my crossfire connections on my video...

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Netgear CMD31T Cable Modem Connectivity Issues

I have to reset this modem 5-10 times every day.  I notice it happens particularly during peak hours.HMMMM!?! Suspicious.  Anyway.  Is anyone else having this problem and if so, is there a fix for it?...

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internet connection

Why does it say my services are connected

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Internet Outtage, no idea what the problem is it why it's out

I'll try to make this as short as possible. Basically my internet is out and I have no idea why or how to remedy it.Starting about a week ago I was having some issues with slowdowns and disruptions so...

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New DOCSIS 3.0 modem activation procedure?

 I see that my CMTS is now ready for IPv6.  But my old Moto modem won't do it.  I just bought a new Motorola SB6121 from amazon should be here in a few days What's the steps to activate it and make...

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internet connection issues

my internet connect at time disconnects and some times takes too long to load a site. anybody experiencing same problem?

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Fixed

==

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Slow Upload, Download seems ok.

Location: Peoria, IllinoisZipcode: 61607Modem: Motorola Surfboard SB6141For the past few days I've noticed that my internet connection speed seems to be experiencing packet loss.  I ran a few tests via...

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New Customer Slow Test Speeds

Hello, I recently got xfinity with the 105mbps download and I believe it was 10mbps upload. I decided to use NDT for a speed test and my test results are showing 23 down and 1.3 upload. Should I...

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Cable Modem been resetting alot... like everytime I want to play my laptop game!

So I been lurking this forum and found back in 2011-2012 there was a problem where comcast customers cable modem would automatically reset itself after heavy traffic use or sometimes even random times....

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Terrible speeds and spikes all afternoon and evening...

Central Ilinois.  Please help Nick.  :smileyhappy:

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I upgraded from Internet Economy to Internet Plus, yet still getting same...

How long does it take for the new speed to kick in. I recycled modem/router etc a few times but still getting snails pace economy speeds still. Any tips would be great. thanks 

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