Poor Speed on SB 6121
Last week I bought the SB 6121 modem so we could cancel the $8.00 per month rental charge for the Ubee modem from Comcast. I installed the SB 2161 with the help of Comcast personnel on the phone and we...
View ArticleOutage in Chicago area
Post removed due to deliberate forum language filter circumvention violations. Please keep things clean a civil here, thank you.
View ArticleReally terrible connection speeds, 5 days after installation
Speed Test 3.7 down 5 up? I mean come on. I have 50/10 and am getting less than 10% of what I am paying for. Brand new modem, worked like a charm first three days, now all the sudden it is just...
View ArticleI'm getting charged a leased modem fee for a modem that I own
Not a connectivity concern.
View ArticleBest Way to Document/Report/Troubleshoot Intermittent Quality Issues
Arlington, VA area, live in a high-rise apartment building. Rock solid quality since moving in over a year ago with the SB6121 modem. Noticed internet problems (extremely slow connectivity) starting...
View ArticleWhat does this mean? "enforcement of 250GB data consumption is currently...
How much is 250gb a month equal to? I dont just watch youtube videos but for example how many hours of watching youtube videos a month would 250gb cover? if i exceed this do i pay 10$ for that month or...
View ArticleConnection problems
For the last several weeks I have been having problems connecting to the Comcast webpage. It seems to take forever to connect, and I have to left clickin the window and then at the bottom of the...
View ArticleCertain web sites will not load
I am getting normal response from most sites, but a few that always worked in the past never load. Some examples: www.vrbo,comwww.bayareafastrak.com When I switch my connection, using the same browser,...
View ArticleWhy even have forums?
Having forums and posting on them is a waste of time. As is all of comcast/xfinity "customer service." I have posted about a couple issues, nothing ever gets done, no one has any interest in improving...
View Articlehome phone is not working with new netgear router ac1900 model R7000
cant get my home phone service to work with my new router , dont know how to send a refresh signal for the phone service
View ArticleMoto SGB6580 wireless router & modem
Hello, I am having serious issues with the motorola modem that I purchased and properly setup through comcast.I have the Xfinity Blast internet and the modem is 802.11n But yet I am receiving just...
View ArticleXfinity Blast Modem
I received a letter from Xfinity telling me to contact you about a new modem as my present modem does not have Xfinity Blast...Can You please tell me how to get this modem (@ no cost)?????
View ArticleTwo Comcast installations at the same house
Hi folks,i have a question.I live in a small efficiency in front of the house.A lady in the house wants Comcast internet.Do i haveto share the cable from the pole,that gives me my triple play with...
View ArticleHow do I identify the modem?
I was told we had to upgrade our modem for faster e-mail service.. I found one box attached to our TV with flashing lights. Is this the device that needs to be replaced?
View ArticleLincoln Square
I am in Lincoln Square. My service had been fine up till around June. Since that time I am experiencing slowdowns to the point of unusability with my internet service. This morning my speed checked...
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