High "Jitter" and noticeable packet loss in San Mateo CA
Hello, I've been with Comcast for about four months now. When I first began service with them, it seemed like a dream come true. We had beaufitul TV quality and strong internet connection. Although the...
View ArticlePaying for Blast Internet (up to 50 mbps), only getting 0.1 to 3 mbps
First, I would like to say I work in IT and did hardware support for a year and a half. I have a very good modem and decent router. I've been upgraded to Blast! and test my internet via speedtest.net...
View ArticleCan No Longer Reach Modem Configuration Page
I have the Arris TM822G eMTA modem, which is attached via Ethernet to my wireless router. (I own the router.) I have always been able to access the modem's configuration page at 192.168.0.1 but can no...
View ArticleHigh packet loss during peak hours, Seattle area
Here are the technical specs:DownstreamChannel ID: 123, Frequency: 579000000 Hz, Signal to Noise Ratio: 37 dB, Downstream Modulation: QAM256, Power Level: 7 dBmV Channel ID: 121, Frequency: 567000000...
View ArticleCMTS is ready for IPV6 but still no address?
I noticed that http://www.comcast6.net/ reported "Your CMTS is ready for IPv6" . So I upgraded my modem to a SB6121 so I could get the /64 prefix for my internal lan. IPV4 works great but when...
View Articleyou tube
My you tube down load has been so necked down that the packets take over 10 minutes to come in ,, I do not suspect a computer or modem problem , i suspect comcast not giving and bandwith??? Please...
View ArticleUpgrading modem
I have voice and internet service but am installing a new modem. Can I just unplug current modem and replace with new modem or do I have to hook up pc and register new modem ? I have a wireless...
View ArticleUpstream power
Hi,I have a 2-way splitter installed by comcast (Antronix 2-1000 mhz) for TV and cable modem use.My Motorola SB6141 upstream power is 47-49 on 3 channels, and a steady 50 on the fourth channel....
View ArticleInternet Speed for Starter Triple Play
I saw that the internet speed for new Starter Triple play customers is now 50mps. Does anyone know if current triple play customers will be upgraded to that. Thanks
View ArticleContinuous R04.0 T4 Timeouts
Hello, I have been getting intermittent internet connection issues over the past month requiring modem reboots to resolve - after 3 years of OK service. I logged into the modem at 192.168.100.1 and see...
View ArticleI can't take this anymore
I am sick and tired of constantly ping spiking while playing games (Mostly league of legends). I don't know how many times I've been told to power cycle my modem because honestly, I stopped counting...
View ArticleFrequent but intermittent connectivity issues . . .
General Description of Problem:I am having frequent but intermittent connectivity issues that began roughly 30 days ago. prior to that I've had several months of great service. The primary symptom is...
View Articleinternet packet loss
for the past week i've been having problems with both of my modems dropping packets. for a couple hours it will be fine then there will be a bunch of packet loss with huge spikes in the ping reply...
View ArticleBlast internet...hardly with these speeds
I upgraded my modem and package to try and fix this.... guess what, its the same if not worse now. There has to be something wrong.The down stream is passable averaging 18mbs typically but with an...
View ArticlePerformance Package: DOCSIS 1.0 VS 2.0 VS 3.0 Speed ?
[For the normal Performance Package with no upgrades] According to a message I received in the middle of 2013, DL speed was increased from 15Mbps to 25Mbps, and upload speed was increased from 2Mbps to...
View ArticleWhy Netflix, Gaming, et. al don't work.
My streaming with Netflix, Amazon, YouTube is horrible and getting worse, Skype drops calls and games played through Steam disconnect. This used to never be a problem. This wasn't a problem with my DSL...
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