DOCIS 3 cable/phone modem with my own wireless router
A number of months ago, I tried to upgrade my ARRIS DOCSIS 2 cable/phone modem to DOCIS 3. Comcast sent me a device that also had its own wireless router. I wanted to continue using my own router....
View ArticleTransferred Services - DS light still blinking -- customer service is NO HELP
Transfered Services - 4 days and still no internetOptions 02-27-2014 01:57 PMI've talked with various online and phone techs without any luck. When I transferred services, when I log into my acct, it...
View ArticleNot getting Extreme 105 speeds
Just upgraded to Extreme 105. I have a Arris docsis 3.0 modem and a Linksys E2500 wireless N router all wired connections. Only pulling this amount via shaper probe: Estimating capacity:Upstream: 22826...
View Articlebad reception
I get bad cellular reception. Does comcast have wifi calling or a way to set up my phone? My phone has internet calling settings
View ArticleMotorola SB6141 Not Connecting
Having moved over from Verizon, I decided I wanted to use Comcast's Extreme 105 service this time around. I also decided I wanted to use my own modem, thus I bought a Motorola SB6141 to use since it's...
View ArticleMotorola SB6141 unable to sustain a connection (plz help)
My network keeps on timing out I may need help with the problem.My problem is that when I have the modem connected directly to the wall then I can't pick up a connection but when using a male to female...
View ArticleLess Service For More Money
OK then... basic question is why is my average connect speed less than half what is was just a few months ago? I'm having instances where it chokes so badly I can't even open pages on this site in...
View ArticleData Usage Meter is missing
Under "Equipment" it says "You do not have any Comcast equipment", and there is no data usage meter. I own my own modem.
View ArticleZoom 5341J New Firmware
For any Zoom 5341J owners comcast has pushed a new firmware to the modem 5.5.8.6J. Just a FYI !!
View ArticleMTA PROV: Failed
just as explained, my log is filled up with tons of these and i keep loosing connection 20 times a day on average for the past 6 days. Downstream DCID Freq Power SNR Modulation Octets Correcteds...
View ArticlePoor connectivity, packet loss, bouncing connection
Ive had a terrible connection here all day (Motorola SB6141) that I think may be due to the cold weather. We're at 19 degrees right now and been in a cold snap for a few days. Internet is horribly...
View ArticlePotential issue with Comcast "backbone"?
Dear Comcast Network Engineers: I am havind very badly intermittent interent connection with astronomical delays in traceroute. The problem seems to be...
View ArticleComcast's Reinforcement of their Monthly Data Limit
First off, I'd just like to say how ridiculous and unfair this is. I've been a comcast customer for a long time, and for the very most part I have loved their service. Their internet speeds are the...
View ArticleExtreme Packet Loss past few days. Looking for a Real Employee
For the past few days I've been having an extreme Packet Loss, doing anything online has been extremely unbearable and unreliable. I have an SB6141. Before anyone asks, it is not any wire, or anything...
View ArticleSlow speed/intermittent outage
I'm super frustrated with our current service at our apartment complex. Every evening, we get a drop in speed, and times where the signal is totally lost. I called several times to Comcast to get them...
View ArticleIntermittent and Slow Connections In Santa Fe New Mexico?
For a few days now we have had a extreamly slow and intermittant connection. We are averaging about 00.25-00.5mbps download speeds to 1bps-5mbps upload speeds. I am wondering if anyone else is having...
View ArticleInternet Connection Speed is worse than turtle slow.
After multiple calls to Comcast and paying for a tech visit to my home, I am convinced that Comcast is unable to deliver high speed internet connectivity to my home. I don't need call center people...
View ArticleInternet is extremely slow this morning.
Greetings, Internet is extremely slow this morning. I have all green LEDs on my modem. I have powered off my PC and smartphone, unplugged my router and modem. plugged my modem and router...
View ArticleInternet is slow
Internet is very slow since yesterday. Sometimes I get speed of about 27 MBPS and next minute it goes down to 2 MBPS. This is happening since yesterday.I tried restarting the modem, changing channel on...
View Article