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Channel: Basic Internet Connectivity And Modem Help topics
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Netgear CG3000dv2 N450 Router failing activation

I am trying to get my new Netgear CG3000dv2 N450 modem to activate on the Comcast network.  Comcast activation team worked to activate it during 2 lengthy sessions this week while talking to me over...

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Intermittent Problems

Intermittent connectivity problems. Looks like modem keeps resetting. Service call yesterday and tech replaced the modem; however problems continue. During an outage, I checked signal levels and it was...

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Again...Random internet connection drops...

4 years have come and gone and once again, my internet randomly drops off line several times a day for 15 to 30 minutes at a time (sometimes longer) in west Nashville, TN. Also, since I have the...

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COMCAST BS

This is a placeholder for a post that was moved to a secure location because it violates the forum guidelines (language filter...

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Continually losing internet connectivity

I have been continually losing connectivity for the past several days. Turning the power to the modem off and on works for a short time, then it loses it again. VERY FRUSTRATING! According to the...

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Unstable Internet Connection

I'm frustrated over this situation because I've just switched to comcast expecting great things. However, the internet connection is even worse.  (Wireless Issue)1) I'm not getting the speeds I paid...

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DNS server

I keep getting dropped by the DNS.  It is not my laptop.  I went to a friends and spent the whole day online and didn't get dropped once.  Came home and was dropped with in minutes. I am new to Xfinity...

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HELP

This is a placeholder for a post that was moved to a secure location because it violates the forum guidelines (disruptive).http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289

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Continually losing connection

Up:Channel Type2.0N/A2.01.0Channel ID2N/A13Frequency(Hz)36500000N/A3010000025300000Ranging StatusSuccessN/ASuccessSuccessModulation64QAMN/A64QAM16QAMSymbol Rate(KSym/sec)5120N/A51202560Mini-Slot...

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IPv6 best practice?

Hopefully this is still the right forum for this post if not please re-direct me. So now that I hvae my shiny new modem and I can do native IPv6 what sort of best practice are recommended?  I'm going...

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Constant Internet connection loss by Modem

I am constantly forced to unplug and replug in the coaxle cable from my Ubee 3.0 modem to regain internet connection. It has happened about 7 times in the past 2 days.  Recently I replaced all the...

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Packet loss while playing games.

For the past week, I have noticed random lag while playing Diablo 3.  I followed the instructions listed (https://us.battle.net/support/en/article/running-a-pathping-test) and by results are below....

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slow internet

could one please get our internet service up to speed is running slow using your testing site...6bps or slower this is a always a problem we were promise they would never go below 20-25 bps...this...

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Replacement Modem

We got a notification from Comcast to upgrade our modem to a unit that supports DOCSIS 3.0.We purchased a MotorolaSB6121 that was on the list. When I tried to install it, there is no place for ther...

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Wireless Issues when replacing your DOCSIS 2.0 Modem

Just a heads up for those who OWN their modem rather than lease them.  I have owned my modem for some time and felt it was time to upgrade so I purchased a new Motorole SB6121 DOCSIS modem.  Installed...

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really slow internet and dropped connections

I have been having problems for over a week.  Download speed is 8 and upload is 5 Mbs using comcast speed test.  Here is my data.  Any suggestions on who to contact? Status...

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internet dropped out.

To further explain, it was working fine before i went to work. A small rainstorm came through where i live and now the internet doesn't want to work. I tried reseting it and still nothing. I tested the...

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Internet Connection Dropping - Has been happening for over a year.

I have had problems with our internet dropping out for over a year now.  Shortly after we first moved into this house our internet was cutting  out several times a day. We had a service technician come...

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Horrible wirless connectivity since you "fixed" my signal levels.

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Worst ISP EVER

My first week, the service worked 3 days out of 7. IMPRESSIVELY AMERICAN

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