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Channel: Basic Internet Connectivity And Modem Help topics
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Static IP address

Is it now possible to get a static IP address assigned to my residencial accout?  AT&T allows it.

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My internet is super slow...will a technician help?!

My internet has always been slow at my apartment, and the other night I was so fed up with it (I couldn't even load a webpage, like Google), that I typed up a complaint to Comcast.  They are now...

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is COMCAST blocking access to specific servers

I have a web server hosted by hostmonster. I can access it from everywhere, except from home, where I have Comcast. Who is the best contact to solve this issue, and why would comcast block access to...

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not receiving emails

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Comcast is Trash

ive never had the "high speed internet" ive been paying for.  What i do have is a sketchy connection that either lags terribly or disconnects altogther.  The 800 number is messed up an i cant talk to a...

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Motorola Surfboard SB6121 issues - Still having issues

I have been experiencing random frequent dropped connections ever since purchasing the Motorola Surfboard SB 6121 modem.I saw that there is another topic referencing this issue, however it has since...

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Can someone help me setup extreme 105 service?

Hey there, I'd like to get extreme 105MBps service setup. I've got a DOCSIS 3.0 Modem, its an Arris WBM760A.  I have called comcast and have been told my equipment isn't compatbile with extreme105...

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Comcast doesn't reslove issues they just pass them on.

I've had my internet speeds drop for the past week. It happened after an outage in my area. I've had 2 different technician's come outAnd 5+ hours on the phone. Not one thing has been addressed other...

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Anyone experiencing crazy lag with comcast in MA?

For the past 2 days straight every 5-10 minutes the latency of my internet skyrockets to 1000+ and basically stops completely. The "speed test" says everything is fine, but obviously it is not. Playing...

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Constant connection drops for 2 days

My internet and phone access have generally been rock solid for the past few years. However, since being upgraded freom 25mbpbs to 105mbps service earlier this week, I've noticed continually degrading...

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Connected, but Internet not working

All of the computers on our network recently started having trouble. They all say that we are connected to our network with a good connection ( except sometimes it says limited connectivity ). However...

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no connection in my kitchen

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ROKU

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Huge Speed/Ping variations in Forked River NJ

For the past 2 days my internet has been all over the place. It works, however the speed and ping go from good to insainly horrible from minute to minute. Comcast Please fix...

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MLB TV subscriptions

I attempted to watch a live video feed of a baseball game, but according to MLB I must have a minimum of 1800 to make this feature work and what I have is 1240 (or close to that)Can this bandwidth be...

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Internet is extremely slow this evening

Greetings,Once again, Internet is extremely slow this evening. I have all green LEDs on my modem. I have powered off my PC and smartphone, unplugged my router and modem. plugged my modem and router...

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Have there been signal issues in Chicagoland this week?

I'm in the northern Chicago suburbs (Libertyville, IL area), and starting this Tuesday, April 1, my connection has been garbage. I pay for the highest speed possible ("xtreme" 105 Mbps), and Comcast...

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DNS Error

"Yourcomputerappearstobecorrectlyconfigured, but the device or resource (DNS Server) is not responding"When I run the network troubleshooter this message appears yet I'm able to connect to my comcast...

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Blast becoming 105 mbps in Scranton, PA….

Apparently this was supposed to happen on 4/1/14 at midight. Myself and friends have all reset our modems and the switch to 105 hasn't happened yet. Online chat knew nothing about it. Tried to get a...

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Very bad customer support

I am having worst experience with my new comcast connection. I was offered a download speed of 50Mbps and till now the speed never gone beyond 10Mbps. It mostly stays between 5 and 10Mbps.It is...

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