Modem certification rating
Hi,I currently have the Arris TM502G modem that has a "Cert" rating of 3 stars. What does the certification rating mean? Is this modem current and able to support all of the internet features...
View ArticleRe: Penalized for using own modem?
I signed up for Blast service last Oct. (2013) using my own modem. For months my download speed was 57mbps+. Suddenly, on March 2, 2014, it became 28-35mbps. The upload speed remains at 11mbps+....
View ArticleRe: Lots of dropped connections and TV issues
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time outand Cable Modem Reboot due to T4 timeout ;
View Articlereplacement modems
I received an phone message telling me to request replacement modems. I presently have three modems. One for hd tv and two for non hd tvs.
View ArticleLag spikes / Packet losses / Stream buffering
Hi Everyone, I am living in Fremont CA and have been having only problems with Comcast Xfinity since the beginning but now I can't even watch a stream without buffering every 20 sec ....Many...
View ArticleArris modem random reboot
Date TimeEvent IDEvent LevelDescription4/6/2014 9:38840007005RCS Partial Service;CM-MAC=00:1d:d2:00:c3:1a;CMTS-MAC=00:21:55:ca:de:75;CM-QOS=1.1;CM-VER=3.0;4/6/2014 9:39840202005Lost MDD...
View ArticleSlow internet speed even with BLAST! What gives?
Comcast is the biggest rip off in internet access.I have high speed internet...blast and it still is slower than a snail's behind.The home page takes forever to load...maybe do to all the junk related...
View ArticleMassive Packet Loss
4 days now and all we see if massive packet loss in our area.I've reported this Once per day with no resolve. No it's not me, I have checked with 10 of my friends all on Comcast with the exact same...
View ArticleModem suddenly not able to be authorized. How is this possible?
I've been using my own Motorola Surfboard modem with Comcast Xfinity internet for the past 18 months or so. I recently moved to a new address. Everything works fine for approximately two weeks. Then,...
View ArticleRe: Modem dropping connection at random intervals
Im have been having issues for the last year and have went thru at least 3 comcast modems. Im always haveing to power cycle the modem at least a couple times a day. I dont know if this helps anyone...
View Articleinternet
I am paying a lot of money for internet that screws up all the time can you please FIX it
View ArticleCannot Provision Motorolla SB6141
I just picked up a brand new SB6141 off Amazon, and after multiple calls to tech support I'm still having trouble. Somehow the modem isn't provisioning correctly, and looking at the logs I see that...
View ArticleHigh Ping Times on Speed Test
I keep getting intermittent slowdowns. All of a sudden, the Internet slows to a crawl. I run a Comcast Speed Test and get a ping time of over 900 msec with highly variable speeds of from less than 1...
View ArticleBlast speeds are halved, think i understand issue, need guidance on how to...
So my blast package which was reading at 50+ down and 11-12 up, but more recently it seems to be nearly exactly halved of what it was. From what i have come to understand from other post within this...
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