Connection problem since day one. Cant do it anymore.
Hi guys, I need some big help.On september of 2012 I moved into this home and have been living here since. We got comcast and from day 1 I only had problems. On the first day the connection was capped...
View ArticleiPv6 connectivity no internet Access !
Last month when i tested speed by using XFINITY speed test then the result shown both iPv4 and iPv6 connection . Since i updated the modem SB6120 to SB6141 then the speed test doesnt show iPv6...
View ArticleA message to Tom Karinshak
Dear Tom Why can;t you resolve a simple issue. I pay for 25 mbs and get < 4 when I use the internet. I've chatted, had tech visits and called, but no improvement. The proof is in the pudding,...
View ArticleIt's hard to connect to chinese website.
4~5 days ago, I found it's hard to connect to chinese website. I had visited http://speedtest.comcast.net/ . It's OK(25/4 Mbps). But when I visited any chinese website, it's tooooooooo slow. It took me...
View ArticleDevice Fraud Alert: "Retail" Cisco DPC3939
We are seeing reports of these devices for sale on eBay and other sites. To be clear, the Cisco DPC3939 is a leased-only device and is not legitimately available for sale in retail. See...
View ArticleKeep Thomson dhg536, return TECHNICOLOR tc8305c?
I had some blips on my service but I think most of it was due to area outages. Called tech support. They said I should upgrade my modem (said they will eventually upgrade everyone's equipment) and sent...
View ArticleWhen's the last time...
When's the last time, the cables outside have been replaced in my area? I live in an apartment complex, and not one single comcast employee can/will tell me. How do I find this information out? The...
View ArticleXbox One IPv6 Update
See http://comcast6.net/index.php/8-ipv6-trial-news-and-information/140-xbox-one-ipv6-update On February 15, 2014, Microsoft released a mandatory system update for the Xbox One that also addresses an...
View ArticleInternet connectivity randomly dropping - Mid Michigan
Cable Modem: Moto SB6121Model Name: SB6121Vendor Name: MotorolaFirmware Name: SB_KOMODO-1.0.6.10-SCM00-NOSHBoot Version: PSPU-Boot(25CLK) 1.0.12.18m3Hardware Version: 5.0 Router: Cisco WRT320N Cable...
View ArticleUverse to Xfinity
I am switching from Uverse Internet and tv to Xfinity Internet and tv. The Uverse set up included a diplexer. Is a diplexer required for the Xfinity installation?
View ArticleCable Modem Keeps Restarting
I have a Reference Number CR349124480 and spoke with a Joanna Mae several weeks ago and she checked my account and saw that my modem is still getting good signals for the phone line and updated and...
View ArticleBilled for Comcast Blast but I only get basic Internet from Comcast, Why?
I signed up for Comcast Blast Service some months ago, and according to the ad, and the contract, I was promised download speeds up to 105 Mbps download speed. In Chicago, XFINITY Internet service...
View ArticleAmazing Download Speeds, Horrible Upload speeds. PLEASE help.
Ok I will try to give as many details as possible, I don't want to seem like a know it all because I am far from it, hence having the issue, but I have done as much research as possible and can't come...
View ArticleFrequent outages X1 Blast in SFBay
My wife works from home and constantly complians about the lack of consistency with service. The speeds tests are through the roof( when not on a VPN) but she has constant interuptions of service and...
View ArticleMultiple resets per week (sometimes per day) with TM504g Router
Greetings, Out Arris TM504g router resets numerous times throughout the week, often many times through the day. Sometimes the device comes right back up, but often we have to unplug the device wait...
View ArticleHow do I know what kind of cable modem to buy?
I need to know what type of modem I need to purchase for use with my new HDTV...I chose to buy my own modem rather than renting one and need to make sure that I get the right one. I am doing the...
View ArticleGood download speed but poor upload speed
Download is around 28-29 Mbps but upload speed is only .2 Mbps. Anyone else in Lancaster, PA, having the same problem? Problem surfaced after a winter storm. Comcast keeps thinking it is my problem....
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